POSITION: Income Maintenance Technician

DUTIES: * Interviews current clients and potentially new applicants regarding income, resources, household composition, and employment status to assess their eligibility for assistance programs. * Assists current clients in completing forms when needed and obtaining necessary documentation. * Reviews redetermination documents for accuracy and completeness, verifies information, and computes assistance benefit amount. * Explains program eligibility requirements to current clients, including rules and regulations, his/her rights and responsibilities, available benefit dates, reason for approval or denial and the right to appeal. * Reviews and completes redeterminations. Reviews cases regularly for continuing eligibility taking necessary action in response to changes. * Determines appropriate referrals to work programs and other community resources and services. * Works closely with work program and agency staff to share required information. * Reviews daily reports that are instrumental in discovering discrepancies that could affect participant s eligibility. * Utilizes all interfacing technology and programming (i.e., CDLE, DMV, Assessors, Electronic Benefits Transfer (EBT), and other programs as needed or assigned) to ensure proper verification of resources when processing client applications or redeterminations. * Determines the need to recover funds and/or make referrals for fraud investigations. * Participates in the dispute resolution process with the applicant/participant when requested. * Prepares evidence, attends and testifies in local and state hearings when applicant/participant appeals. * Performs other related duties and responsibilities as required or assigned.

REQUIREMENTS: * Ability to read, analyze, and interpret the most complex documents. * Ability to respond effectively to the most sensitive inquiries or complaints. * Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. * Ability to work with mathematical concepts such as probability and statistical inference, and fundamental accounting. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form. To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, state defined case management systems. 1. TECHNICAL & FUNCTIONAL EXPERTISE 2. CUSTOMER SERVICE 3. FOCUS 4. COMMUNICATION, COLLABORATION, & TEAMWORK 5. INDIVIDUAL & SHARED ACCOUNTABILITY

Additional Minimum Qualifications * Associates Degree in business, accounting, or human service related field. * Two (2) years of direct experience in Colorado Benefits case management and/or community outreach in financial services.

Preferred Requirements * Bachelor's Degree in business, accounting, or human service related field from an accredited college or university or a degree in one of the behavioral sciences. * Five (5) years of direct experience in Colorado Benefits case management and/or community outreach in financial services. * Bilingual in English and Spanish helpful but not required. * Knowledge of judicial processes and execution of State department mandates. OTHER REQUIREMENTS: * Must possess a valid driver s license, reliable transportation, and specified car insurance. * Must be willing to travel to rural areas of the county and out of town as needed. * Must be able to successfully pass a criminal background check and drug screen. * Must be able to attend required out of town training and staff development activities. * Will be required to provide a driving history if a position is offered. * A professional and appropriate dress code is in effect for all employees of the office. * Posi ion requires substantial movement with respect to repetitious standing and sitting within the office area.

WAGE: Salaried Position with an annual wage range up to $38,480.00 after probationary period.

JOB SITE: Trinidad, Colorado

BENEFITS:

The following benefits are offered as a full-time permanent employee: Health Insurance, Retirement Plan. Paid time off/leaves as follows: Vacation (PTO), Sick, Personal Leave.

APPLICATION INSTRUCTIONS: If you meet the minimum requirements for this position, please click on How to Apply to view application information. You must be registered with Connecting Colorado to view the application information (registration is available at no cost).