Job Summary

Responsible for the tactical deployment and support of the Corporate Network Infrastructure at hospital and clinic locations. Installs, maintains, and troubleshoots network equipment and wiring. Monitors and troubleshoots the network-related hardware and software to prevent network downtime and maximize system performance. Escalates issues to next level, recommend and implement network configuration changes. Oversee and coordinate vendors for cabling and Network Lifecycle Refresh projects.

Essential Functions

• Works with customers to develop both critical and non-critical systems that are a part of the Corewell Health technology infrastructure.

• Takes ownership of system implementations/upgrades as well as system issues to provide excellent customer service and ensure that staff can provide seamless care to Corewell Health patients.

• Provides technology oversight for project planning and execution. As a project team member, accountable for project tasks, schedules, change control and project-related status reports. Coordinates work with team members, as required, to ensure successful delivery of all technical aspects of assigned projects for self and others.

• Takes ownership of the operational support for assigned systems, including leading the creation of written support documentation and facilitation of knowledge transfer between teams and individuals involved in support.

• Leads collaboration with support teams to troubleshoot and resolve escalated incidents and problems using established DS procedures for problem and situation management. Leads the efforts in the creation of relevant technical and support documentation.

• Effectively communicates to Leadership, status and resolution plans for complex technology issues.

• Maintains knowledge of wide area and local network distribution and access layers as well as networking concepts (such as TCP\IP, DNS, DHCP).

• Skilled in creating and supporting network MDF, IDF, and demarcation points.

• Conducts low voltage cable vendor management.

• Able to work an on-call rotation about once every fourth week.

Qualifications

Required

• Associate's Degree or equivalent

• 2 years of experience typically gained through full-time experience and demonstrated maturity in systems engineering (designing, implementing and supporting system and infrastructure services), with exposure to the complete systems development lifecycle (requirements gathering, design, development, testing, implementation, support and service level measurement)

Preferred

• Bachelor's Degree or equivalent

• Cisco Certified Network Associate (CCNA) certification

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Trenton Hospital - 5450 Fort St - Trenton

Department Name

Network Engineering

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.