Cloud Red Hat Enterprise Linux (RHEL) Engineer

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Zurich North America is hiring a Cloud Red Hat Enterprise Linux (RHEL) Engineer to join our Information Technology team reporting to the Cloud Engineering Manager. The Red Hat Enterprise Linux (RHEL) Engineer will be responsible for the design, implementation, and support of RHEL systems, with a particular focus on managing and troubleshooting Pacemaker clusters in Azure environments. The ideal candidate will have extensive experience in Linux system administration, cluster management, and cloud platforms, particularly Microsoft Azure.

Key Responsibilities:

• Technical Support and Troubleshooting:

• Provide advanced support for Red Hat Enterprise Linux (RHEL) systems.

• Manage and troubleshoot Pacemaker clusters to ensure high availability and performance.

• Resolve complex technical issues related to RHEL systems and Pacemaker clusters in Azure environments.

• Respond to support tickets and ensure timely resolution of issues.

• System Administration:

• Perform regular system maintenance, including patch management, updates, and upgrades.

• Monitor system performance and implement optimizations to improve efficiency.

• Manage user accounts, permissions, and security policies.

• Ensure system compliance with organizational policies and industry best practices.

• Cluster Management:

• Design, implement, and manage Pacemaker clusters to ensure high availability of critical services.

• Monitor cluster performance and address any issues that arise.

• Develop and maintain scripts for automation of cluster management tasks.

• Document cluster configurations and operational procedures.

• Azure Cloud Management:

• Deploy and manage RHEL systems in Azure environments.

• Utilize Azure services and tools to monitor and maintain system health and performance.

• Implement and manage backup and disaster recovery solutions in Azure.

• Ensure security and compliance of RHEL systems in Azure.

• Collaboration and Communication:

• Work collaboratively with cross-functional teams, including developers, network engineers, and security specialists.

• Communicate effectively with clients and internal stakeholders to provide updates and gather feedback.

• Conduct training sessions and create documentation for end-users and technical staff.

• Continuous Improvement:

• Stay updated with the latest developments in Red Hat technologies, Pacemaker clusters, and Azure.

• Participate in ongoing training and certification programs.

• Proactively identify opportunities for process improvements and implement solutions.

Required:

• Bachelor’s Degree in Computer Science or System Architecture and 6 or more years experience in an IT operations area

OR

• Zurich Certified Insurance Apprentice, including Associate Degree in Computer Science or System Architecture and 6 or more years experience in an IT operations area

OR

• High School Diploma or Equivalent, and 8 or more years experience in an IT operations area

AND

• Experience with public and private Cloud technologies

• 5 or more years’ project management experience

• 3 or more years’ leadership experience in Infrastructure or Cloud implementations

• Experience of migrating in-house services to a public cloud provider

• Experience of delivering business solutions with cloud computing services/platforms

• Experience with Virtual/Cloud infrastructure troubleshooting

Preferred Qualifications:

• 5-10 years of experience in Linux system administration, with a focus on Red Hat Enterprise Linux.

• Certifications: Red Hat Certified Engineer (RHCE) or Red Hat Certified System Administrator (RHCSA) preferred. Azure certifications are a plus.

Technical Skills:

• Proficiency in Red Hat Enterprise Linux and related technologies.

• Strong knowledge of Pacemaker clusters and high availability solutions.

• Experience with Microsoft Azure, including deployment, management, and monitoring of RHEL systems.

• Proficiency in shell scripting and automation tools (e.g., Ansible).

• Familiarity with network protocols and services (e.g., DNS, DHCP, TCP/IP).

• Understanding of security best practices and tools (e.g., SELinux, firewalls).

Soft Skills:

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a commitment to delivering high-quality support.

Work Environment:

• May require occasional on-call support or after-hours work to address critical issues.

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is$110,700.00 - $181,400.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE