To apply: www.governmentjobs.com{rel="nofollow"} POSITION SUMMARY Under general direction performs work of considerable difficulty in providing managerial, technical, administrative and supervisory direction and assistance in the operation of the Water Distribution division; plans, develops, manages and monitors special projects as assigned by the Director/Commissioner/Administration; performs related assignments as required. ESSENTIAL JOB FUNCTIONS

• Provides managerial and administrative direction to professional, technical, maintenance, operational and support staff involved in water distribution systems, Field Service meter reading, meter inspections, meter installation and replacement, AMI/AMR programs, utility billing, collection and customer service operations.
• Plans, directs and coordinates special projects to ensure that implementation is carried out in accordance with governing regulations, specified objectives, priorities, time limitations and funding conditions.
• Performs and coordinates a variety of technical tasks  that include the review, analysis of computerized records and materials.
•  Utilizes independent judgment in the interpretation of policies, procedures, rules and regulations governing specialized administrative areas.
• Provides administrative and technical support and/or oversight with ERP related activities.
• Analyzes and prepares new or revised policies, programs and procedures to insure efficient operation of the Water Distribution division and to better serve the public.
• Ensures that assigned responsibilities are in compliance with applicable federal, state and local rules and regulations; provides technical and professional advice in area of expertise to other city administrators as requested.
• Prepares or oversees the preparation of detailed technical reports, legislation, correspondence and responses to Council referrals.
• Investigates and responds to complaints and inquiries.
• Maintains liaison and attends meetings with other governmental agencies, various trade, business, and community organizations, interest groups and the general public.
• Prepares or assists in the preparation of the annual budget and oversees budget administration to ensure compliance with fiscal requirements.
•  Represents division/department at meetings and in litigation.
• Hears employee complaints and grievances and adjusts and/or recommends disposition of same.
• Counsels employees and/or initiates disciplinary actions and conducts employee investigations and/or hearings.
• Participates in the interview process for prospective employees and makes recommendations regarding appointments.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:

• The methods used in the maintenance and repairs of water mains and fire hydrants.
• Regulatory policies, local laws and regulations.
• Safety codes, policies and procedures.
• Bargaining unit agreements governing divisional/departmental personnel.
• The SAP and ERP system. 
• Personnel management.
• Record keeping procedures and report preparation.
• Budgeting principles and fiscal management.
• Municipal operations.

Skill in:

• Presenting ideas and persuasively, verbally and in writing.

Ability to:

• Plan, direct, supervise and coordinate the work of subordinate personnel.
• Ability to establish and maintain working relationship with others.
• Exercise sound judgment in making decisions.
• Analyze and solve complex problems.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATIONS

Graduation from an accredited co