Description

We are seeking a Front Desk Coordinator to join our client's team in Tigard, Oregon. This role is pivotal in maintaining high levels of customer service as the initial point of contact for our clients. The position involves a blend of dispatch, administrative support tasks, general clerical duties, and client interaction. This role offers a short term contract employment opportunity.

Responsibilities:

• Act as the first point of contact for clients, ensuring delivery of excellent customer service

• Answer questions and address concerns, taking appropriate actions to handle or rectify issues

• Undertake various administrative support tasks as required

• Provide support for organizational procedures and escalate concerns to managers when necessary

• Complete office clerical projects as assigned, especially during periods of low call volume

• Utilize skills in data entry, Microsoft Excel, and Microsoft Outlook for organizing files and dispatching tasks

• Perform other duties as assigned, demonstrating strong interpersonal skills.

Requirements

• Demonstrated proficiency in answering multi-line phone systems

• Proven customer service experience, able to manage and respond to varied customer needs

• Strong data entry skills with a high level of accuracy and attention to detail

• Excellent interpersonal skills, with the ability to communicate effectively and build strong relationships

• Proficiency in Microsoft Excel and Microsoft Outlook

• Experience in organizing and maintaining files, ensuring easy access and retrieval

• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously

• Strong problem-solving skills and the ability to make decisions under pressure

• High level of initiative and ability to work independently when required

• Strong commitment to punctuality and reliability

• Ability to maintain confidentiality and handle sensitive information with discretion.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .