**Coastal Health and Wellness is Galveston Countys Community Health Center, with clinics in Texas City and Galveston. We also service TCISD students and employees. First established in 1970 and then called Galveston County Coordinated Community Clinics (4Cs), we provide high quality healthcare to all - offering primary care, prenatal, dental, and behavioral health counseling services.

RCM provides task-based coding, billing, and collection support to CHW and various Galveston County Health District (GCHD) partners. This includes standard, highly reliable, team-oriented, daily work with payors including Medicare, Medicaid, Medicaid Managed Care, Commercial Insurance as well as County Indigent and Self-pay patients in NextGen EPM/EHR/EDR.

The Revenue Cycle Management Financial Counselor is a core contributor to the health and integrity of CHWs revenue cycle performance. This team member is responsible for compliant, comprehensive, and critical work in all facets of patient accounts, credits, and collection of Accounts Receivable (A/R) for medical, dental and/or behavioral health activity. The Financial Counselor scope spans task and report-based activity including but not limited to verifying insurance, developing accurate Good Faith Estimates (GFEs), administration of out of network workflow, Advanced Beneficiary Notices (ABNs) and providing financial counseling before, during or after patient visits with CHW providers. They assist with self-pay accounts, as well as billing and collection of insurance and self-pay accounts, communicating with patients and cross-functional stakeholders on multiple platforms. The Financial Counselor works in a collaborative relationship with the CHW Patient Services team as well as other departments and employees.

**We can offer you: Excellent Benefits; including an Amazing retirement package, Paid Time Off plans, Affordable Medical Insurance, FREE Life Insurance, FREE Long-Term Disability, FREE Parking and much more! Team Oriented Environment Hourly Rate: $20 actual offer will be commensurate upon related experience and education

We want you to join our team of professionals! If you meet the criteria listed below, please apply. *Required: *

• Graduation from an accredited high school or equivalent.
• 2+ years of recent experience in a medical, dental and/or behavioral health care practice performing task-based billing, insurance verification, or self-pay accounts receivable functions in an EPM system (as summarized above).
• Financial Counseling and NextGen EPM and FQHC experience preferred.
• Overall knowledge of patient registration, third party collections, verification of insurance benefits, Medicaid and other government programs, financial assistance, physician billing and/or managed care contracts is required.
• Strong team player who intentionally invests in the development of others and identifies/closes knowledge gaps.
• Capable and competent time management, multi-tasking acumen
• Excellent written and interpersonal skills.
• Bilingual in Spanish preferred.
• Understanding of medical terminology and coding and billing compliance laws, regulations, policies, and guidelines.

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