Job Title: Logistics Account Manager

Job Description

The Enterprise Account team is growing rapidly and seeking a highly skilled and motivated Account Manager to improve the shipper experience for vendors and sellers who ship with their transportation services. They continue to drive innovation within transportation and logistics. The team is consistently evaluating the current defects within their shipping network and driving improvements through shipper coaching and performance management. In this role,

the candidate will work directly with shippers to create solutions and take action to improve shipper performance metrics.

Responsibilities

• Monitor, verify, and present data daily

• Overcome transportation disruptions and other barriers in real time

• Identify transportation defect root causes

• Maintain daily logs on assigned shippers

• Lead daily business review stand up calls

• Lead weekly calls with assigned shippers

Skills & Qualifications

• Two years of account management in logistics, supply chain, or a related field

• Customer service skills

• Experience managing disruptions as they occur

• Microsoft Excel - entry level knowledge

• Problem solving skills

• Data analytics

• Experience writing documents, such as process improvement proposals

• Effective communication and organizational skills

Work Environment

Training for this role is two weeks in the office, then a hybrid work schedule of 3 days a week in-office. The role will be onsite every day starting in January 2025.

Pay and Benefits

The pay range for this position is $21.00 - $21.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Tempe,AZ.

Application Deadline

This position will be accepting applications until Dec 7, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.