Job Information
TEKsystems Customer Service Representative in Tempe, Arizona
Pharmacy Call Center Rep
On -site
Role in Tempe, AZ - Mon-Sun 5a-10p availability | $21.00 hour
Start Date 8/12
Benefits of the role:
Opportunity to get experience in the healthcare field
Room for growth - all positions are promoted from within
Competitive pay at $21/hr
Necessary Experience/Skills:
1+ year of call center experience
Tenure of at least 1 year in previous jobs
Strong attention to detail, good customer service skills
Ability to type 30 WPM and familiar with Microsoft Office programs
A day in the role:
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
Next steps:
Please apply directly to this job posting and I will reach out to you in the next 2-10 business days to discuss next steps!
This position does require a group teams interview
Does require a typing and call center listening test
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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