At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Siebel Admin designs, codes, tests, documents, and maintains applications to meet ERCOT business needs based on the ERCOT defined Software Development Life Cycle. Works closely with customers, business area subject matter experts, team members and other internal technical teams to design, develop and maintain complex ERCOT applications in support of market needs and internal corporate requirements. Uses toolsets that adhere to the frameworks of the technical stack used across the Application Services division and ensures that products and solutions comply with the organization’s architectural standards. The Applications Developer works with ERCOT business partners to design, develop and support complex business applications and tools.

JOB DUTIES

• Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.

• Exercises judgment within defined procedures and practices to determine appropriate action.

• Impact is generally limited to specific assignments or projects.

• May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.

• Maintains and may enhance proficiency in key technical areas. Must understand Siebel architecture and framework capabilities including understanding Gateway Server, Enterprise Server and Siebel Server and tomcat server.

• Ability to debug issues related to Siebel enterprise and servers.

• Install and configure Siebel system on Windows and LINUX Operating Systems using Oracle database

• Working knowledge of Siebel authentication methods (LDAP, SSO, ADSI)

ADDITIONAL JOB DUTIES

Level 2 – Above +

• Conducts all phases of product development lifecycle, including the analysis, design, testing and integration of products

• Participates in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations

• Supplies input and insight in development of product user manuals

• Provides code statistics, development metrics (i.e. development cycle time), and assisting in the implementation and maintenance of a standardized development methodology

• Conducts component and data architecture design, performance monitoring, and product evaluation

• Researches, evaluates and incorporates new technology and tools to enhance the product development process

• Develops and revises product user manuals

• Gives advice and recommendations to management for the overall technical development goals of the web team

• Advises and guides several key groups in the company to ensure quality product delivery (example, project managers, application and technical architects, usability engineers, other development groups, business end users, and external users as appropriate)

• Expands technical proficiency in key technical areas

Level Senior – Above +

• Serves as a Subject Matter Expert providing guidance to other team members

• May schedule work, train, mentor, and/or coach other employees

• Conveys team goals effectively through strong written and verbal communication skills

• Works on moderately complex issues where analysis of situations requires an in-depth evaluation of variable factors

• Has the ability to resolve issues in creative and effective ways

EXPERIENCE

• Requires minimum 5 years job related work experience in excess of degree requirements

• Requires prior experience with different areas of Siebel such as Service Request/Activity with attachments, List of values, Workflows, Scripts for production and non-production environments.

• Prefer experience with Siebel EAI integrations (REST APIs, JMS)

• Prefer experience with migration and deployment of Siebel Objects from one environment to higher environment

EDUCATION

• Bachelor's Degree : Computer Science or related field (Required)

• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$99,230 - $168,715