Job Information
TECO Energy HR Coordinator, Learning & Org Effectiveness in Tampa, Florida
Power up a career with us. Our people are our greatest investments.
Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.
We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.
Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.
Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.
HR Coordinator, Learning and Organizational Effectiveness
The HR Coordinator (Learning and Organizational Effectiveness) is responsible for the administration of processes and programs within Learning and Organizational Effectiveness as part of the Human Resources team. The HR Coordinator oversees the pre- and post-employment testing and assessment program in accordance with department procedures, company policies and legal regulations; and provides consultation to hiring managers and recruiters throughout the selection process. The HR Coordinator administers the Rewards and Recognition Program, the Tuition Assistance Program, and provides administrative support for LMS systems. Assists with developing company HR communications for employee resources groups and provides additional administrative support such as reporting, process department invoices and purchase orders.
PRIMARY DUTIES AND RESPONSIBILITIES
Oversees the testing and assessment program. Administers all selection testing for various positions by following administration instructions. Serves as point of contact regarding test preparation and test scores. Scores examinations and shares results as required. Maintains testing databases and files test score reports. Maintains testing and assessment inventory and creates appropriate financial chargeback reports to internal departments. Performs descriptive and inferential statistical analysis on test results, survey responses and demographic data.Additionally, the coordinator conducts literary/empirical research to help develop and support the use of certain selection tools and ensure the psychometric quality of results. Manages the design and maintenance of multiple computerized systems and databases for testing and assessment results; provides timely reports to management of appropriate (confidential) information. Provides consultation to hiring managers and recruiters throughout the selection process. Evaluates selection processes to identify areas in need of process improvements, which can include job analyses and testing validation studies. Manages vendor relationships. (40%)
Oversees Rewards and Recognition platform (Kudos). Acts as program administrator of the platform; liaison with vendor on best practices and system issues; troubleshoot issues with internal customers; lead the Cheers to Peers (CTP) Champions network and promotional campaign efforts. (20%)
Oversees Tuition Assistance Program. Monitors and ensures participant compliance with policy, maintains records, provides actionable summary reports as required. Validates and approves new applications for the program; analyzes/reconciles reimbursements to ensure adherence to policy and manages the budget for the program. (10%)
Provides administrative support for LMS system, supports Employee Engagement survey activity for Tampa Electric to include data file prep/cleanse; survey rollout, communications, reporting and action planning. Consults on internal survey needs; including the design, administration, and analysis of results. (10%)
Coordinates learning calendar and facilitators for the department. First level of support for problem resolution for the team. Also responsible for coordinating and posting training schedule for the department. Carries out special projects and assignments as requested. (10%)
Processes invoices and purchase requisitions. Prepare special reports, gather and summarize data. (5%)
Set up and maintain files of department documents and records, ensuring accurate and logical organization of files, controlling confidentiality as necessary. Typically may include coordination and organization of all record retention activities for functional group. (5%)
RELATIONSHIPS
Key Internal: Interacts on a regular basis with training class participants, Tuition Assistance participants, and facilitators.
Key External: Has regular contact with external vendors to order test materials and catering services.
QUALIFICATIONS
Associates degree and 2+ years of related experience as an HR Coordinator, HR Assistant, TA Coordinator, or similar role; knowledge and experience administering selection tests preferred.
Demonstrated project management skills
Proven ability to communicate effectively and read and comprehend policies, procedures, and instructions
Superior organizational skills, ability to multi-task, with a high degree of detail orientation
Effective communication skills and ability to work at all levels of the organization
Ability to handle sensitive and confidential information in a professional manner
Demonstrated proficiency in Excel, Word, Access, and PowerPoint; SAP/SuccessFactors experience highly desired
SAP Knowledge in the area of SES, SRM, Purchase Requisitions and Purchase Orders preferred
Knowledge of departmental operations, policies and procedures (i.e. contractual agreements, administrative policies), company budgetary methodology and procedures, and other company policies preferred
A bachelor’s degree will be considered in lieu of some experience.
LEADERSHIP COMPETENCIES
Drives Operational Excellence for Customers
Thinks Strategically and Exercises Sound Judgement
Builds Strong Collaborative Relationships
Cultivates Innovation & Embraces Change
Takes Ownership & Acts with Integrity
TECO offers a competitive Benefits package!!
Competitive Salary 401k Savings plan w/ company matching * Pension plan * Paid time off Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
Nearest Major Market: Tampa
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