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MUFG Commercial Account Operations, Assistant Vice President in Tampa, Florida

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The incumbent is responsible for managing within the Money Transfer Department (MTD) / Deposit Services Unit all the activities relating to the Account Management section: 1) Open/update & close accounts, 2) Rate maintenance, 3) Time Deposits, 4) Inactive accounts, 5) Abandoned Property, 6) Checkbook orders / Starter Kits and 7) Effectively manage risks associated with BSA/AML and OFAC Regulations., In this capacity, the incumbent is expected to demonstrate the required skills to effectively, prioritize and delegate work. Identify and resolve productivity, efficiency, and quality issues that hinder operations. The functions include (a) Staff Management; (b) Transaction Processing and (c) System Liaison and Customer Support.

Staff Management

  • Prepare and administer staff member’s annual: (a) business objectives and (b) performance appraisals.

  • Coordinate with the Section Manager (VP) in identifying, documenting and implementing ‘action plans’ designed to improve staff member’s performance.

  • Provide training, ensuring that affected staff members have the knowledge, skills and abilities to satisfactorily fulfill their job responsibilities.

  • Maintain staff member’s attendance and punctuality records, ensuring that deviations from the local policy requirements are resolved in a timely manner.

  • Monitor customer documents, work papers and reports, ensuring they are maintained in accordance with applicable external regulations and/or internal requirements

Quality Control

  • Monitor Customer documents, work papers and reports, ensuring that they are maintained in accordance with applicable internal and external regulations and requirements.

  • Report and resolve identified discrepancies in a timely manner.

·Evaluate existing procedures and methods of operation. Identify, document and implement ‘cost effective’ methods designed to improve productivity, efficiency and quality.

System Liaison and Customer Support

  • Service and support the Front Office of all branches and other departments within MUBK with all aspects related to Account Management functions.

  • Monitor the Section’s daily workflow, ensuring all work is completed and that any discrepancies with MUFG branches are resolved in a timely manner

  • Assist System Support teams with implementation of changes and testing related to the OVS, SQN and IRIS Applications.

Reporting

  • Prepare Daily, Weekly and Monthly reports, allowing the Department Manager to communicate the Section’s key activities to Executive Management

Qualifications:

  • High School Diploma

  • Some College preferred.

  • Strong knowledge of Reg. D / Reg. CC Regulation

  • Minimum 3-5 years banking experience. Proficiency in MS Word and Excel.

  • Strong Accounting Skills. Excellent written and communication skills.

  • At least 3 years supervisory experience.

  • Thorough understanding of BSA/AML and OFAC Regulations

The typical base pay range for this role is between $71K– $90K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute

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