Job Information
Legends Hospitality Catering Operations - Raymond James Stadium in Tampa, Florida
Description
LEGENDS
Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ– offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.
THE VENUE
Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites, and premium areas for all game days. It will also include any concerts, non-game days, special events, and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest services and pride to make Raymond James Stadium one of the best Stadium in the NFL.
THE ROLE
The Catering Banquet Manager is an experienced hospitality leader who has a passion for organizing and executing special events catering. This position plans and executes special events while coordinating with the event sales teams, internal departments, and customers to ensure consistent, high level service throughout events.
ESSENTIAL FUNCTIONS
Provide catering clientele with information that requires a comprehensive knowledge of menus, company policies, practices and banquet operations
Hire and train Catering staff.
Ensure staffing schedules are completed and communicated for all catering events.
Complete weekly staff payroll.
Oversee the set-up and breakdown for all special event functions including space layout and design, equipment load-in, staff assignments
Oversee general cleaning tasks using standard products as assigned to adhere to health standards
Coordinate with clients, facilities, and culinary staff to ensure an excellent event experience
Create banquet event orders and estimation of charges for clients
Responsible for coordinating vendors and/or rentals
Responsible for receiving invoices and balancing event troubleshooting.
Provide appropriate documentation to accounting department to generate a post-event invoice
Perform related duties as assigned by Management
QUALIFICATIONS
Knowledge of premium services and catering for a sports and entertainment venue.
Minimum of (2) years in a catering manager role
Must have excellent written and verbal communication skills
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
Extensive knowledge of food and beverage menu, specials and services offered.
Ability to coach, train and develop efficient and successful team members.
Must be able to obtain food safety certification.
Ability to multi-task in a fast paced, team orientated setting.
Ability to read, speak and write in English.
Knowledge of catering event and diagram software
Proficiency in Microsoft Word, Excel and PowerPoint.
Ability to identify operational challenges associated with his/her group and work with internal staff and client to solve these challenges and/or develop alternative solutions
Customer service oriented with the ability to interact with all levels of management
Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
Must have the ability to lift, push, pull approximately 50lbs.
Must be able to stand or walk for long periods of time.
Must be available for all Stadium events.
Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Company-wide safety training and additional job specific safety training.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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