Job Description

A client of Insight Global is seeking to hire an experienced AV Engineer in the Frankfurt area. This role requires the individual to be onsite at one of their customers 40hrs per week, Monday through Friday. As the second of two engineers onsite. you will be the primary point of contact for all onsite AV support.

Key Responsibilities:

 · Monitor and manage tickets related to issues in various meeting rooms regionally.

 · Remote assistance to provide troubleshooting support for non Hub locations

 · Provide Break Fix and Maintenance support and resolve issues, or escalate to the appropriate point of contact.

Provide exceptional AV support and ensure seamless operation of AV systems.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

· 5+ years of experience with the AV industry

· 1-3 years of true AV Engineering experience

· Previous experience working with Service now or other ITSM platforms

Must be able to speak both German & English · Experience with AV Systems

 o Either Crestron or Logitech / Microsoft MTRs

· Experience working with Cisco UCC and Video Conferencing would be a plus point null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.