Job Information
ManpowerGroup Application Support Analyst - Tampa, FL in Tampa, Florida
Role: Application Support Analyst
Location: Tampa, FL (Hybrid – 3 days onsite per week)
Position type: 6+ months with high possibility of extension/Conversion as FTE
Pay rate $65 - $72/hr on W2
Manager Notes:
Looking for 5 + years in application Support working with ETL tools preferably Ab Initio (but others would work too)
MUST have good skills in Unix (shell) script writing and Oracle SQL scripts writing.
This profile would be more on the application development side and will not be a system admin.
Will convert to FTE.
Job description: The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: • Perform technical operational tasks on routine basis within OLA.• Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations.• Monitoring and recover all processes.• Maintain environment stabilities• Coordinate with Level 3 ad Development team on resolving issues in PROD environment and provide feedback.• Collect environment improvement points and provide a plan to Development team and application owners.• Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentations• Provide knowledge and support training for new team members• Develop support-script and simplify-issue-investigation scripts• Take lead on new implementations and rollouts Qualifications: • 4+ years of experience in application development and/or Application support• 3+ years in Ab Initio and Database related projects• 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic• Knowledge on IT service process ITIL and have mindset of DevOps• Knowledge on Abinitio, Hadoop and shell scripting is preferred• Knowledge on Finance accounting domain• Strong oral and written communication skills.• Attention to detail troubleshooting Log analysis skills though out application components• Willing to work flexible hours. Education: Degree in Computer Engineering, or equivalent experience
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About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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