OPS CLERK - 76808874

Date: Jan 24, 2025

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Requisition No: 844617

Agency: Highway Safety and Motor Vehicle

Working Title: OPS CLERK - 76808874

Pay Plan: Temp

Position Number: 76808874

Salary: $15.00 Hourly

Posting Closing Date: 02/08/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Division of Florida Highway Patrol

Special Services

Public Records

Other Personal Services (OPS) Opportunity

This postion works up to 20 hours per week

Open Competitive Advertisement

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Valerie Lockhart, valerielockhart@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• State of Florida 401(a) FICA Alternative Plan*

• Workers’ Compensation

• Reemployment Assistance (Unemployment Compensation)

• Participation in certain State Group Insurance benefits (must meet eligibility requirements).

• Deferred Compensation

• Employee Assistance Program

  To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

  Duties and Responsibilities

  Work collaboratively with law enforcement professionals and other stakeholders to provide professional and courteous service while fulfilling public records requests. This position is responsible for fulfilling public records requests for photos from the investigations of the Florida Highway Patrol. As part of this responsibility, this position answers requests for information and maintains various databases to support this information. These responsibilities include retrieving, identifying, organizing, storing, and copying photographs from Florida Highway Patrol investigations. This position is also responsible for performing the administrative tasks associated with the requests for information, such as answering phones, preparing correspondence, records management, and other tasks as the need arises.

  Knowledge, Skills, and Abilities

• Value customer service and understand the importance of responsiveness and timely follow-through.

• Portray a positive, respectful, and professional image to all regardless of situation or communication method.

• Be able to provide guidance that encourages collaboration and balances providing subject matter expertise with support for customer preference.

• Possess excellent active listening and adaptive communication skills to include the ability to convey information so that it is clearly understandable.

• Possess a strong work ethic and drive to move things forward under own initiative. Approach work with a sense of commitment, urgency, flexibility, and personal accountability.

• Be able to effectively manage a busy workload, be productive in an environment with regular interruptions, and meet designated timeframes without compromising attention to detail or customer service.

• Be solutions oriented with the ability to use critical thinking, judgement, and discretion to make sound decisions and effective recommendations.

  Preferred Qualifications

• Clerical experience (filing, typing, preparing, and maintaining records and/or reports).

• Experience providing customer service in-person or via telephone.

  Job Related Requirements

• This position will be working up to a maximum of 20 hours per week.

• High School Diploma or GED equivalent is required.

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

  Notes

• The position you are applying for deals with processing photos from Florida Highway Patrol investigations. Many of these photos are taken at crime scenes and may include images from scenes involving serious injuries or death.

  General Information

• The elements of the selection process may include a skill assessment and/or oral interview.

• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317

Nearest Major Market:Tallahassee