About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Inside Channel Manager manages an assigned base of indirect sales partners along with the Sr Channel Manager to generate revenue by executing channel programs. The Sr Inside Channel Manager is responsible for selling new and existing company products and services, targeting business to business clients.

The Main Responsibilities

• Sell across the entire Lumen portfolio, from Small Business to Regional & Large Enterprise

• Develop and implement opportunities to cross-sell and up-sell accounts to increase overall total partner & end customer business with the company

• Create partner/account plans and strategies to win new business from existing customers

• Systematic focus on new partners and new logo customer sales

• Coordinate with Channel Manager on partner sales opportunities, prepare partner/customer presentations, and coordinate all Lumen internal groups (sales engineering, OM, product, etc.) during the sales process

• Develop sales in designated partner/account base by working with partners to identify new sales opportunities

• Provide accurate and detailed weekly, monthly, and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements

What We Look For in a Candidate

• 4-5 years Sales experience (preferably in an inside sales environment in the business-to-business market).

• Strong track record of leadership, peer-mentoring, and participation in organization initiatives.

• Bachelor's Degree or equivalent experience.

• Strong customer service focus.

• Excellent communications (oral and written), organizational, negotiation, persuasion, planning and time management skills.

• Proficiency with MS Office (Word, Excel, PowerPoint).

Preferred Qualifications:

• Selling and supporting an indirect channel or partner-based sales program

• Experience with quoting systems: IFO, Scenario Manager, Light Speed, etc.

• Proficient at generating NSPs, CARs, Service Inquiries, Vendor Bis, SaleLink

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$55220 - $73620 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$58120 - $77490 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$61030 - $81370 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$63930 - $85240 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333698

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

55220

Salary Max :

85240

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.