GENERAL AND OPERATIONS MANAGER I - 64049901 1

Date: Jan 27, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 845282

Agency: Department of Health

Working Title: GENERAL AND OPERATIONS MANAGER I - 64049901 1

Pay Plan: SES

Position Number: 64049901

Salary: $47,000.00 - $51,000.00

Posting Closing Date: 01/29/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Job Positing: Internal Advertisement

Your Specific Responsibilities:This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. This position is responsible for overseeing the daily operations of clinic and vital statistics services provided by DOH Leon.

These tasks include but are not limited to the management of budgets and billing, appointment of staff, assign tasks, audit clinic operations, set work schedules, and communication with senior leadership. Ensures accountability for all staff and for program performance, growth, effectiveness, and efficiency. Ensures compliance with Florida Department of Health (DOH) policies and procedures. Works closely with the business office manager to assure all business procedures and processes are followed by all staff. Responsible for monitoring the Vital Statistics’ budget. Reviews and monitors the Level 4 FIRS report and expenditure detail report for clinic, immunization, and vital statistics. Takes required L4 budget managers training annually. Conduct quality assurance and improvement activities. Communicates policy changes to staff, reviews protocol and ensures development of standard operating procedures for the front desk, immunizations, and clinical functions. Participates in Health Management System (HMS) calls and workgroups to ensure timely implementation of any changes. Ensures staff licenses are up-to-date and staff are receiving the necessary training. Seeks to assure staffing reflects demand for clinical and immunization services as reflected by customer satisfaction measures, appointment wait times, and telephone metrics.

Analyze statistical data from vital records; compiles, edits, and prepares narrative and statistical reports for the Health Officer, state and federal agencies, as well as monthly report of vital events for the State Registrar of Vital Statistics. Consults with funeral directors, physicians, law enforcement agencies and hospital staff within the Leon County area and conducts semi-annual reviews of rules and procedures to facilitate the integration of area vitals data. Develops and conducts training programs for subsidiary Registrars in Leon County as well as other Deputy Registrars and services as County consultant in matters related to vital statistics. Monitors Tax Collector’s office to ensure all vitals rules and regulations are being followed which includes, reviewing daily reports to ensure processes are being followed, reviewing applications to ensure all new information is entered and eligibility requirements are met, routinely visit offices to maintain a good relationship, and assist with any issues, providing necessary supplies and monthly billing.

Required Knowledge, Skills, and Abilities: Ability to delegate, prioritize and evaluate the work of others. Ability to coach and motivate staff. Excellent customer service, communication, and interpersonal skills. Strong problem solving and independent decision-making skills. Skilled in operating a computer and programs including Word, Excel, Outlook, and PowerPoint. Ability to maintain confidentiality, positivity, and professionalism.

Qualifications:

Minimum – A current Florida Department of Health Employee. Experience working with vital records. Preferred - Experience with Electronic Medical Records

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Leon

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;

• Nine paid holidays and one Personal Holiday each year;

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

• Retirement plan options, including employer contributions

  (For more information, please click www.myfrs.com );

• Flexible Spending Accounts;

• Tuition waivers;

• And more!

  For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

  Please be advised:

  Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

  This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

  Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

  If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

  The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

  Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

  The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

  Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

  The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

  Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399

Nearest Major Market:Tallahassee