836679-Commerce-Business Analyst-OPS SYSTEM PROJECT CONSULTANT - 40099828

Date: Sep 3, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 836679

Agency: Commerce

Working Title: 836679-Commerce-Business Analyst-OPS SYSTEM PROJECT CONSULTANT - 40099828

Pay Plan: Temp

Position Number: 40099828

Salary: $25 - $30 per hour

Posting Closing Date: 09/24/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This is a full time, 40 hours per week, Other Personal Services (OPS) Business Analyst position in the Division of Information Technology (IT). This position is responsible for serving as the liaison between the PMO Team, Application Developers and Business Stakeholders. The incumbent will be required to analyze, plan, program, and evaluate the business needs of the stakeholders. The incumbent will also be required to evaluate user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management.

In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.

• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.

• Uses knowledge acquired through education, training, or experience to complete tasks.

  These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

  Where You Will Work:

  Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )

• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).

• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

  WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

  The Benefits of Working for the State of Florida as an OPS Employee:

  Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)

• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)

• Workers’ Compensation (mandatory, if needed)

• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

• Deferred Compensation (voluntary)

• Employee Assistance Program (voluntary)

  For a more complete list of OPS benefits, including monthly costs, visit www.mybenefits.myflorida.com .

  • State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Ongoing comprehensive training provided

• Career Growth

• Highly skilled, professional environment

  • We care about the success of our employees.

  • We are always improving our technology, our tools, our customer’s experiences, and ourselves.

  • A rewarding experience for reliable, compassionate, and professional employees.

    Pay: $25 - $30 per hour

    Your Specific Responsibilities:

  Business Analyst (BA)

  • Works with project managers, users, and management to gather, analyze, and evaluate the business objectives of the stakeholders.

  • Works with developers, Subject Matter Experts and other users to refine and deliver requirements in a timely manner.

  • Collects and analyzes the business and technical requirements needed to develop test cases and test scripts.

  • Facilitates communication between business unit(s) and IT from initial requirements to final implementation.

  • Ensures that the project teams are aware of the importance of customer service and meeting the project deadlines.

  • Consults with project staff and development team members to identify application problems and provide solutions.

  • Participates in reviewing and constructing project plans to outline the steps required to develop the customer’s applications.

  • Develops and maintains process mapping documentation to test procedures and identify quality standards.

  • Documents the current business processes (AS-IS) and the future desired business processes (TO-BE) to be used in both process improvement activities and requirements gathering/analysis.

  • Responsible for creating flow charts and/or diagrams to illustrate steps and to describe the logical operational steps of programs and systems.

  • Formulates and implements mentoring and training plans for other Business Analysists on elicitation process and business analysis techniques.

  • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

  • Other duties and responsibilities as assigned.

  Additional duties may include:

  • Assisting in reporting team progress to upper management through regular status updates, maintaining all required documentation for visibility into team efforts.

  • Participating in regular team meetings to assess risk, identify conflicts, barriers and issues, and facilitate the development of resolutions and action plans.

  • Suggesting training opportunities for the team.

  • Managing multiple tasks, activities, and/or projects to ensure they are effectively tracked, follows Department documentation standards, and remains on schedule, within scope, and within budget.

  • Performing other duties as assigned.

    Required Knowledge, Skills, and Abilities:

  • Strong ability to effectively communicate, both verbal and written, technical and non-technical information to a wide range of audiences.

  • Strong ability to comprehend technical and non-technical information, as it relates to Information Technology.

  • Ability to work with and facilitate cross-functional teams and staff of all levels.

  • Ability to facilitate group discussions/meetings to achieve objectives.

  • Ability to proactively identify problems and generate solutions.

  • Ability to balance multiple priorities and quickly adjust to changing priorities.

  • Ability to analyze organizational operating practices or procedures.

  • Ability to work with senior management.

  • Ability to simplify complex concepts, processes and workflows, into simple, understandable documents (written or graphical).

  • Ability to develop and revise policies, procedures, methods, or standards.

  • Ability to direct and coordinate activities of workers or staff.

  • Ability to make presentations.

  • Ability to plan and organize work.

  • Ability to prepare reports for management.

  • Ability to use conflict resolution techniques.

  • Ability to work independently.

  • Knowledge of project management and business analyst concepts, techniques, methodologies, and practices.

  • Knowledge of Enterprise Information Technology environments.

  • Highly skilled in customer service practices and techniques.

  • Highly skilled at researching and organizing.

  • Highly skilled in Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Visio.

    Qualifications:

    As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

    Preferred -

  • An educational degree or certification in a closely related field may be substituted for one (1) year of the above experience requirements.

  • Demonstrated experience leading a team.

  • Demonstrated experience as a Business Analyst (BA).

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399

Nearest Major Market:Tallahassee