Transition Facilitator

Syracuse, NY (http://maps.google.com/maps?q=Syracuse+NY+USA) • Onondaga County Children and Family Services

Description

POSITION/BUSINESS TITLE: Transition Facilitator

PROGRAM/DEPARTMENT: Onondaga County Department of Children & Family Services (OC CFS)

REPORTS TO: Transition to Independence Supervisor

CCSI SERVICE LINE:Program Management (https://www.ccsi.org/Management-Services/ProgramManagement)

DATE: November 2024

LOCATION: Syracuse, NY

ABOUT CCSI:CCSI (https://www.ccsi.org/) is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.

CCSI’s culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth. We work hard and appreciate the importance of wellness through work/life integration.

ABOUT THE POSITION: CCSI is contracted by Onondaga County Department of Children & Family Services (OC CFS) to provide program management services, including specialized staffing. The Transition Facilitator is assigned to work on behalf of CCSI’s customer and will provide program management services, including specialized staffing. CCSI provides staffing for the OnCare Transition Age Youth Project, a System of Care for Onondaga County that transforms the way mental health, educational and other supportive services are delivered to support the healthy transition of high-risk youth into adulthood.

This position provides direct services to transition age youth (ages 16-21) with serious mental health challenges to support success in home, school, and community settings. Transition Facilitators will engage youth to address relevant transition domains such as behavioral health, educational, employment and career, and living situation. Transition Facilitators will provide services through the credible messenger approach and Transition to Independence process framework, which focus on relationship building, person-centered planning, and a focus on the youth’s future.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Meet with identified family/ youth to determine service needs and existing family/ youth supports. Meetings may occur in the home or at a location of the youth/ family’s choosing.

• Assist families and youth with the development of a plan to address their prioritized needs; secure their buy-in to the plan

• Ensure connection to appropriate identified mental health and other supportive resources

• Help families and youth establish creative community connections and assist them in identifying and developing natural supports;

• Help to convene and co-facilitate family team meetings with identified service providers and natural supports to ensure progress toward achieving goals

• Input and maintain records of all case activity in designated database within established timeframes; maintain hard copy records, statistics, or other as directed.

• Serves as a credible messenger and partners with youth, young adults and families where appropriate to complete assessment process, explore natural supports, support registration into an educational program, assist with problem solving, and identify solutions

• Educate youth, young adults and families where appropriate on mental health resources and other supportive services and community resources available and complete associated referrals to services

• Prescriptively use personal experience as an engagement tool

• Deliver service in a manner that is strengths based, family driven, trauma informed and culturally responsive

• Model System of Care principles and practices in interactions with family, youth and other stakeholders

• Perform other responsibilities as assigned

Requirements

REQUIRED COMPETENCIES: In order to be successful in this position, you will need to be competent in:

• Communicating effectively

• Building collaborative relationships

• Valuing diversity and fostering an inclusive environment

• Striving for self-development and taking initiative to be resourceful

• Problem-solving both independently and with others

• Self-directed, organized and efficient and effective in problem solving

• Basic computer skills; including competence in Microsoft Office

• Basic knowledge of community resources

• Lived experience navigating the children’s mental health, juvenile justice, or foster care system preferred, but not required

• Prior experience providing care coordination services preferred, but not required

• Ability to deliver services through Credible Messenger framework

• Ability to work independently and as a team member, offering support and assistance to other members of the team

• Recognizes and values diversity within the work environment.

• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services

• Respects the confidential nature of certain information exposed to in the course of work performance

EDUCATION AND EXPERIENCE:

• Associate’s degree in Human Services or other related field or equivalent education and work experience (seeCCSI's equivalency chart (https://www.ccsi.org/CCSI/media/pdfs/Equivalency-chart.pdf) )

• 2 years providing services to youth of transition age

ADDITIONAL REQUIREMENTS:

• Satisfactory completion of required background screenings: criminal, Statewide Central Register, and driving.

• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

Operating Principles and Demonstrated Behaviors:

Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:

• Excellence in Customer Service

• Collaboration

• Honoring People and Their Work

• Individualized Work/Life Integration

• Integrity

• Innovation

• Community Connectedness

• Diversity & Inclusion

CCSI does not accept inquiries from third party recruiters or search agencies.

Salary Description

$42,000 - $45,000