Position Overview:

Hidden Level is transforming airspace safety with innovative, scalable drone detection technology. We provide real-time, actionable data to enhance security across various environments. As we expand, we're looking for an Sr. Systems Administrator who use their skills, technical expertise and latest tools and technologies to create and maintain a secure and functional environment(s) for the company.

This role is based in Syracuse, NY, with the ability for a hybrid work environment.

Responsibilities:

• Take administrative responsibility for the configuration, maintenance, and operation of computer systems and servers.

• Implement and administer a computer and server configuration and management solution and develop associated processes. 

• Configure, install, and manage desktop and laptop computers, servers, networks, firewalls and other critical components. 

• Determine and implement appropriate group policies to manage access, system updates, anti-virus, and threat management solutions, and more. 

• Administer Mobile Device Management and Mobile Application Management solutions that manage company assets.

• Deploy and administer both physical and cloud managed servers and firewalls.

• Develop and maintain a secure and efficient network supporting physical and cloud infrastructure.

Work in a motivated, cross-disciplinary team environment:  

• Be a part of a small, dedicated team passionate about solving challenging problems and delivering results. 

• Collaborate and work with all members of the company to find solutions that meet the needs of everyone. 

• Report directly to the IT Security Manager and play a major role in the growth of the company.

• Assist the IT Security Manager with developing Information Technology policies and procedures to enable all aspects of the business. 

• Help guide sensible IT decisions by working with management and teammates to create an environment of trust and productivity.

What We’re Looking For:

• Ability to work in a fast-paced environment and overcome technical challenges through teamwork and collaboration. 

• Excellent written and oral communication skills, coupled with the ability to listen, question, and understand stakeholder needs. 

• A keen attention to detail and great project management skills, including organization, planning, time management and prioritization  

Required Qualifications:

• Bachelor’s degree in computer science or related major preferred, certifications related to computers, networking or security preferred.

• 4+ years related professional experience including hands-on system administration and network administration experience. 

• Deep knowledge of IT best practices, industry standards, policies, and regulations.  

• Experience with Apple, Windows Desktop and Server operating systems.

• An understanding of Linux Operating systems

• Experience with the following:

1. Microsoft 365, including Security, Compliance and Exchange

2. Microsoft Azure, networking and infrastructure

3. PowerShell and understanding of other programming languages

4. Networking, both supporting physical, virtual and cloud infrastructure.

5. NIST and CMMC Compliance is preferred.

Preferred Qualifications:

• Experience with or the drive to learn: 

1. Certification programs such as SOC-2, and similar

2. US export regulations

3. Cloud-based servers and solutions and their security strengths and weaknesses

Hidden Level provides an excellent working environment offering competitive wages, work-life balance, casual atmosphere, and comprehensive benefits: 

• Health insurance

• Paid parental leave.

• Flexible time off

• 401(k) with up to a 6% employer contribution

• Life Insurance

• Short- and long-term disability insurance

• Hybrid work environment 

• Potential Stock Options Package

Salary at Hidden Level Inc. is market competitive and determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience. The anticipated salary range for this position based out of Syracuse, NY is estimated at $80,000 to $100,000 annually. The estimate displayed represents the typical salary range for this position and is just one component of Hidden Level Inc.'s total compensation package for employees.

Hidden Level is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Please Note: The United States Government has limited access to Hidden Level’s technology. Non-United States’ citizens who do not hold a Green Card cannot be granted access to certain technology. As a result, only United States citizens and non-United States citizens holding a Green Card can be considered for this position due to this national security designation.