Job Description

This position requires driving to multiple locations, you will have a home base store, and then 1-2 times a week be required to visit other stores within 1-4 hour radius for support related projects. Must be able to travel and comfortable with periodic overnight stays.

Will have a region you will responsible for covering onsite store support

Troubleshooting Citrix, Desktops, laptops, Microsoft products, office

Troubleshooting network related issues

Work alongside team members

Interacting with customers

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Entry level, 1-3 years experience

Experience with Active Directory

Hardware and Software support

Customer service focused personality, ability to follow instructions, positive attitude

Onsite, hands on desktop support

Basic networking experience

Ability to use ServiceNow

Windows 10 environment Prior Experience with ServiceNow

Experience working with Mac products

Wireless troubleshooting support

A+ and/or Network + null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.