Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This is an exciting and dynamic position Of Senior Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team has responsibility to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. We support all BU's in GSG and are part of the Colleague MIS&A team with a focus on supporting new and tenured learners as well as Learning Strategy.

The individual will provide comprehensive MIS & Analytical support to Executive Leadership on key operations metrics across Servicing Functions within GSG.

• Ensure that the existing MIS continues to function smoothly, identify data deficiencies in a timely manner, raise pertinent issues, and work with relevant partners to get them remediated

• Understand the analytical & reporting needs coming from leadership and translate these into effective and easy to understand solutions

• Stay updated with the latest industry trends and advancements in analytics methodologies and technologies

Minimum Qualifications

• Strong Analytical and Problem Solving Skills

• Comfort executing in a certain level of ambiguity

• Experience using current AMEX big data tools (Cornerstone, Hive, Yellowbrick, LUMI, etc)

• Experience creating dashboards (Tableau, PowerBI, Excel, etc)

• Ability to work independently as well as be a team player

• Strong communication skills – ability to translate complex subjects to the understanding level of the audience

Qualifications

Salary Range: $70,000.00 to $135,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Data Mgmt and Analytics

Primary Location: US-Florida-Sunrise

Schedule Full-time

Req ID: 25001238