Description

The Sr. Operations Program Manager (Sr. OPM) will work within the Device Operations group to develop the next generation of Amazon devices. The Sr. OPM will engage and work cross functionally across Engineering, Product Management, and Operations functions. The Sr. OPM will balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual is expected to work cross functionally to build consensus among the cross functional team and leadership. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.

Key job responsibilities

• Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations.

• Develop manufacturing and supply chain strategies to meet product requirements.

• Support product concept development as Operations lead.

• Execute development builds by overseeing technical issue resolution and production schedule.

• Regular written and verbal communication to Leadership.

• Coordinate information flow across teams in support of manufacturing/operations.

• Drive alignment of processes and initiatives throughout Device Operations organization.

• Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.

• Bring in and incorporate industry best practices into the Product Operations group.

• Travel as required to accomplish business needs.

About the team

We are a team of energetic, self-driven individuals with laser focus on launching innovative devices that delight our customers and to enable downstream revenue for Amazon. We provide product operations leadership to — and managing across — all functions. We are the supply-chain partners to the broader Amazon Devices organization and work collaboratively to drive product roadmaps and portfolio direction.

Basic Qualifications

• Bachelor's Degree in Engineering, Science, or applicable work experience.

• 5+ years of experience in Engineering/Technology, Supply Chain, Product or Program Management, Product Marketing, Business Development.

• Experience with end to end product delivery and New Product Introduction.

• Experience with product feature delivery and tradeoffs.

• Experience overseeing roadmap strategy and definition.

• Experience with data analysis tools.

Preferred Qualifications

• Master (or greater) level of education.

• 7+ years experience in consumer electronics device operations, throughout the product life cycle from concept to end-of-life.

• Experience working in various geographic locations.

• Published articles, authored or co-authored journal or similar documentation.

• Excellent Executive communication skills.

• Experience with Hardware/Software integration.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.