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TAD PGS, Inc. Teller/MSR Representative in Sugar Land, Texas

We have an outstanding Contract to Hire position for an Teller/MSR to join a leading Company located in theSugar Land, TXsurrounding area.

Job Responsibilities:

  • Greet and welcome members and visitors to the credit union in a professional manner . Provide prompt, efficient, and accurate service in the processing of transactions.

  • Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.

  • Cash share drafts/checks and process withdrawals; payout money after verification of signatures and member balance.

  • Receive mortgage, consumer loan, and other payments and ensure the payments match balances due.

  • Enter payments into computer .

  • Generate member receipts.

  • Places hold on accounts for uncollected funds.

  • Count, check, and package coins and currency.

  • Balance cash drawer at the end of the shift and compares totalled amounts to computer-generated proof sheet . Report any discrepancies to the supervisor as necessary.

  • Ensure that the teller station is properly stocked with forms, supplies, etc.

  • Report malfunctions of teller terminals and other equipment used at the teller station.

  • Check night depository bags and record proper information on the credit union's forms .

  • Respond to member requests, concerns, and questions as they are presented i.e. email, phone calls, walk-ins, member relationship software, call center tickets, etc. in a professional and timely manner.

  • Assist members with their plastic card related issues including mailing cards , if necessary .

  • Open new accounts and service existing accounts . Set up new account files and provide members with all necessary information for membership.

  • Ensure compliance with policies and procedures, rules and regulations including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Controls.

  • Promote and explain other credit union services such as consumer and mortgage loans, lRAs , certificates, and money orders based on member needs.

  • Perform account maintenance on member accounts when requested, with proper documentation/authorization.

  • Answer telephones; provide members with information as requested.

  • Ensure propriety and confidentiality of members' information.

  • Other duties as assigned.

    Basic Hiring Criteria:

  • Minimum 2 years of customer service with a financial institution required .

  • Previous cash handling experience required .

TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

The Company will consider qualified applicants with arrest and conviction records.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/

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