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ASSOCIATED BANK Loan Servicing Coordinator in STEVENS POINT, Wisconsin

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. This Loan Servicing Coordinator will coordinate/monitor day to day Loan Servicing functions, tasks, and processes with emphasis on resolving the more complicated and challenging items. Schedule, create, run, and maintain automated system maintenance programs/analysis\'s as applicable, ensuring regulatory compliance by providing results to supporting department. Provide technical support to the Loan Servicing department by running scripts and recommending reports on loan systems as needed, reviewing the data being delivered for accuracy, and applicability to the information being requested. Support various Loan Servicing department tasks as requested, including, but not limited to, developing, reviewing and streamlining process enhancements, and provide training when needed. Participate in projects, system enhancement testing and other tasks as assigned. This person will, Provide customers, bank associates, customer service units, correspondents, vendors, and colleagues timely support when handling verbal and written responses to inquiries via telephone, referral and letter by reviewing account and loan file documents. Maintain a high level of customer service by adhering to our Brand standards (clear, capable, responsive, attitude) and providing accurate information in this manner. Complete applicable report requests for regularly scheduled and one-time reports by performing system functions to provide accurate, applicable, well-organized data to department members, supervisor, manager, vendors and others. Compile reportable data including collecting, creating and maintaining accurate monthly data for all measurable department tasks. Respond, research, resolve, track, report, and follow up on any Loan Servicing escalated cases. Assist management with various department projects, including compiling data for internal or external auditors and/or compliance staff. Assist in needs analysis and preparation of requests for system enhancements. Monitor/report progress of request. Collaborate in review and revision of enhancements to/from Information Technologies and service... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/66561C1EF869431F

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