Job Information
National Lutheran Communities & Services Concierge | Receptionist in Staunton, Virginia
Are you a friendly, detail-oriented professional with exceptional customer service skills? Do you thrive in a fast-paced environment where you can make a positive first impression? We're seeking a dedicated PRN Concierge/Receptionist to join our team at The Legacy at North Augusta!
At The Legacy at North Augusta, we believe that exceptional care begins with a warm welcome. We're committed to providing a superior experience for our patients, visitors, and team members from the moment they enter our facility.
As our Concierge/Receptionist, you'll be the friendly face and helpful voice that greets our patients and visitors. This role requires a unique blend of customer service excellence, attention to detail, and the ability to multitask efficiently in a dynamic healthcare environment.
Responsibilities:
Warmly greet and direct patients, visitors, and team members upon arrival
Manage multiple phone lines, answering calls promptly and professionally
Check-in patients, verifying and updating their information in our system
Maintain a clean, organized, and welcoming reception area
Assist with various administrative tasks
Provide general information about our community and services
Handle patient inquiries and concerns with empathy and professionalism
Requirements
High school diploma or equivalent; some college education preferred
One-year of experience as administrative support preferred
Previous experience in customer service or healthcare reception
Excellent verbal and written communication skills
Strong organizational abilities and attention to detail
Ability to multitask effectively in a fast-paced environment
Exceptional multitasking skills without compromising on accuracy
Strong problem-solving abilities and a proactive approach to customer service
Flexibility to adapt to changing priorities throughout the day
Commitment to maintaining confidentiality and professionalism at all times
Benefits
Exciting Benefits That Make a Difference
At National Lutheran Communities & Services, we believe that our team members deserve exceptional rewards for their dedication and hard work. Here’s what you can look forward to when you join our mission-driven organization:
Competitive pay
Next Day Pay: Experience financial flexibility with our innovative next day pay option, allowing you to access your earnings when you need them
Fitness Programs & Gym Memberships: Stay active and healthy with access to fitness programs designed specifically for older adults, along with gym memberships that promote wellness
Team Member Recognition Program: Be celebrated for your hard work! Our recognition program acknowledges and rewards your contributions
Discounted Team Member Meals: Enjoy delicious meals at a discounted rate while you’re at work!
Opportunities for career development
Job Type: PRN
Salary range: $17.00 - $21.00 based on years of experience