Promise Jobs Workforce Advisor

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Promise Jobs Workforce Advisor

Salary

$48,422.40 - $71,198.40 Annually

Location

State of Iowa - See Job Description, IA

Job Type

Full-time

Job Number

25-00607

Agency

309 Iowa Workforce Development

Opening Date

09/13/2024

Closing Date

9/23/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Stephanie Muters - stephanie.muters@iwd.iowa.gov

• Description

• Benefits

• Questions

Job Description

Iowa Workforce Development is seeking applicants for the position of Promise Jobs Workforce Advisor.

Domicile will be determined based on the hired candidate’s location at one of our IowaWorkscenters located in Cedar Rapids or Ottumwa, IA.

About Us:

Do you want to make a difference in your next career as a Workforce Advisor byPROMotingIndependence andSelf-Sufficiency throughEmployment,JobOpportunities, andBasicSkills (PROMISE JOBS)? PROMISE JOBS is Iowa’s Temporary Assistance for Needy Families Employment & Training program designed to assist cash assistance recipients with becoming self-sufficient through participation in work ready activities.

Position Description:

As a valued member of our IowaWORKSteam, you will help program participants develop an individualized plan outlining activities to reach their goals and reduce their dependence on welfare support systems.

In this role the Promise Jobs Advisor will assist work ready participants with completing Family Self-Sufficiency Grant (FSSG) applications to help secure cost estimates of childcare and transportation payments. You will use assessment tools to help determine suitable educational, training, and employment plans.

You will provide directed, supported pre-employment, and employment activities, including:

• Job development for unsubsidized employment

• Developing work experience sites.

• Marketing participants to sponsors.

• Develop Unpaid Community Service opportunities.

The successful candidate in this role will develop Family Investment Agreements (FIA) for Promise Jobs participants and provide case management of the FIA action steps to assist participants becoming economically self-sufficient from the Family Investment Program (FIP).

As participants become economically self-sufficient you will consider their strengths and limitations when selecting services and FIA activities including:

• Job readiness workshops.

• Group and individual job search.

• Work experience.

• Unpaid Community Services.

• GED study or high school completion.

• Education assessment/post-secondary education.

• Family Development and Self-sufficiency programs.

• Monitor employment.

Case Management

Maintain, monitor, and manage Promise Jobs case files for completion with case notes, system entries to ensure that all case management actions are documented, and the FIAs are carried out. Authorize transportation and childcare allowances and initiate overpayment recovery when appropriate. Help answer questions from Promise Jobs participants and ensure participants issues are resolved. Represent the department in all appeals related to caseloads.

What you bring to us:

• Excellent customer service skills, including demonstrated communication skills, both written and verbal

• Demonstrate professionalism, develop, and maintain positive working relationships with team members, customers, employers, and community organizations.

• Interact effectively with a wide variety of individuals from different ethnic, economic, cultural, or educational backgrounds.

• Ability to build relationships with customers using a coaching, goal-oriented, and person-centered approach.

• Organize, plan, and prioritize workflow to meet deadlines for multiple tasks and reports.

• Strong presentation skills to customer groups, to provide information on IowaWORKS programs and services.

Agency Overview

Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.

IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of IowaWORKS Centers and satellite and expansion offices where both employers and job seeking Iowans can receive workforce assistance.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

• Excellent health, dental, and vision insurance.

• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.

• Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.

• Flexible Spending Accounts for medical and dependent care.

• Free Life and Long-term Disability Insurance with the option to purchase additional coverage.

• Employee Assistance Programs and Discount Programs for support.

Click here (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.

Hours of Work: Monday – Friday 8:00am-4:30pm.

If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/WorkforceAdvisor-00807.pdf)

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  Have you graduated from an accredited four-year college or university?

• Yes

• No

  04

  If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?

• Not applicable

• Six months or less

• Six months to less than 12 months

• 12 months or more

  05

  How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.

• No post high school education or work experience in the areas identified

• Less than one year of post high school education and the specified work experience

• One year to less than two years of post high school education and the specified work experience

• Two years to less than three years of post high school education and the specified work experience

• Three years to less than four years of post high school education and the specified work experience

• Four years or more of post high school education and the specified work experience

  Required Question

Agency

State of Iowa

Agency

309 Iowa Workforce Development

Address

1000 E Grand Ave

Des Moines, Iowa, 50319

Website

https://www.iowaworkforcedevelopment.gov/

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