Job Details Level Entry Job Location Main Campus - Staples, MN Position Type Full Time Job Category Entry Level Description About Lakewood Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune's Top Workplaces for the fifth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond. About the Durable Medical Equipment (DME) Team Medical Marketplace at Lakewood Health System is a full-service medical equipment and supply company with store locations in Long Prairie and Staples, MN. Launched in 2008, Medical Marketplace is owned and operated by Lakewood Health System and has a customer service satisfaction rate of 96%. The team consists of 7 fulltime members, dedicated to working with patients and their insurance companies to ensure smooth transactions. Mission for Position The DME inventory coordinator facilitates the efficient and timely movement of inventory making it possible for the team to provide excellent service, every time, helping empower health and wellbeing for our patients. Position Summary Customer Service Representative Coordinate patient benefits for home medical equipment Educate patient on benefits Coordinate follow-up calls and resupply schedule Maintain excellent communication and professional credibility with providers, other departments within the organization and on the DME Team Pursue continuing education and expertise in service lines Ability to work independently and apply policy and procedures to maximize patient experience Uphold high customer service standards for patients, families, caregivers, providers and fellow staff Close working relationship with other LHS departments such as wound care, respiratory therapy, OB and social services Inventory Coordination Maintain correction inventory records in the inventory software Create and monitor purchase orders for the DME department Create and report out on the month end DME inventory reports Work with Fiscal Department to resolve inventory discrepancies Position Type Full-time; Monday through Friday, 32 hours per week, 830am to 5pm. Qualifications Qualifications High school diploma or GED equivalent Ideal Candidate Experience with home medical equipment Experience in a healthcare setting Desire to work as a member of a high functioning team Respect for confidentiality and professional integrity Excellent written and verbal communication skills Excellent internal/external customer experience skills Quickly learns about and understands new equipment, paying special attention to detail Entrepreneurial spirit and drive for high achievement Benefits Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset! Generous Flex Time Off & Wellness Time Off 401K Match Annual tuition assistance of $2,000 per year Best-in-region employer HSA contributions Employer paid premiums for individual-only healthcare coverage! With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare! Next Steps Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience? >>>Contact Christy Janousek to discuss the possibilities further: Christy Janousek, Director of Retail Services P: 218-894-8776 E: christyjanousek@lake oodhealthsystem.com Apply Online |Careers - Lakewood Health System Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability and protected veteran status. Lakewood Health System is deeply dedicated to diversity in the workplace. We are an Equal Opportunity / Affirmative Action Employer (Minorities / Females / Disabled / Veterans)