Description

Job Summary

Job Summary

Under limited supervision, uses specialized knowledge and skills obtained through training and experience to provide administration and support for the business areas systems and applications. Lead projects and establishes requirements to meet the information and process needs of the organization related to the business area. Acts as liaison to the business areas and systems users. Leads project teams for special projects within the business area and oversees with business process improvements. Performs and manages varied work that is difficult in character requiring evaluation, originality and ingenuity. Resolves or recommends solutions to complex problems.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

• Project lead for complex projects impacting the business area.

• Project lead for cross departmental upgrades and implementations across systems and on complex issues.

• Coordinates/Manages the promotion of patches, fixes and upgrades to business systems via the standard testing path of Development, QA and Production.

• Supports, maintains, troubleshoots complex issues and administers the primary software systems for the business area., Develops SME/expert proficiency in 1-2 business area systems to address technical requests by super users and IT

• Works closely with the Information Technology department.

• Consults with the business area management team to identify opportunities for business process improvements and initiates process improvements, where feasible, throughout supported areas within the firm.

• Generates project proposals for managerial review, implements approved proposals, documents and trains users and supports implemented processes.

• Manages requirements gathering, project plan preparation, user acceptance testing, documentation and implementation.

• May train and mentors lower level associates and interns.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities

Knowledge of

• Principles, practices, and procedures of internal systems and processes.

• Project Management processes and procedures preferred.

• Business Process Improvement Processes and Procedures preferred.

Skill in

• Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets at an intermediate level.

• Strong analytical and problem skills sufficient to recognize and detect work errors and correct them, or offer resolution.

• Strong detail-orientation.

Ability to

• Plan, organize, manage, and track multiple detailed work assignments with constantly changing priorities and close deadlines in a fast-paced work environment.

• Constructively work under stress and pressure and produce a high volume of assignments using strong organizational and time management skills to meet deadlines.

• Be self-motivated with strong sense of creativity and ability to work independently with confidence.

• Promote team cohesiveness, cooperation and effectiveness.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.

• Think logically and to analyze and solve problems.

Educational/Previous Experience Requirements

Education/Previous Experience

• Bachelor’s degree and 2 years experience including any combination of the following: systems administration, technical customer support, application administration, software development, project management, technical consulting, software upgrade/implementation, technical analysis, general finance or accounting.

• OR

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

• PeopleSoft Financials experience preferred

• Accounting/Accounting Process knowledge preferred

• Licenses/Certifications

Licenses/Certifications

• Travel

Travel Required

Travel Required: No.

Job: Technology

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Organization RJF Corporate

Schedule Full-time

Job Shift Day Job

Travel Yes, 5 % of the Time

Req ID: 2403375