Working Title: Systems Engineer

Job Class: Information Technology Specialist 2

Agency: Minnesota IT Services

• Job ID : 84828

• Location : St. Paul #LI-Hybrid

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Limited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 03/19/2025

• Closing Date : 03/25/2025

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Corrections (DOC)

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : Yes - Up to 5% of the time

• Salary Range: $27.76 - $45.14 / hourly; $57,962 - $94,252 / annually

• Classified Status : Unclassified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• End Date : Up to 3 years

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Corrections (DOC). The MNIT DOC team runs many unique applications that manage the information and security of the department, supporting 4,500 employees across 10 prisons and 50 field offices located throughout the state.

*This position is temporary and includes full state fringe benefits; it is anticipated to last up to three (3) years.

Embark on an exciting career as an entry-level Systems Engineer with Minnesota IT Services (MNIT) and the Department of Corrections (DOC)! In this role, you’ll ensure the stability, security, and efficiency of critical IT systems that support the DOC’s operations, from business and institutional functions to cutting-edge security technologies. Working alongside MNIT Enterprise teams and under the guidance of the Facility Technology Supervisor, you’ll troubleshoot complex issues, provide technical support to end users, and collaborate with System Technicians and Administrators to keep operations running seamlessly.

This is more than just a job—it’s an opportunity to grow your skills, solve real-world challenges, and make a meaningful impact. As part of a team dedicated to innovation and public service, your work will directly contribute to the DOC’s mission while setting a strong foundation for professional development within Minnesota IT Services.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Incumbents will be required to travel to correctional facilities on a quarterly basis, or as business needs and other dependencies require.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of two (2) years of experience with computer technologies, server support, and networking.

Experience must include:

• Ticketing systems

• Knowledge of Active Directory Management or other LDAP based solutions.

• Knowledge in Cloud services, such as AWS or Azure.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A bachelor’s degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Experience with Microsoft Group Policies (GPO), Active Directory Authentication, Domain Name System (DNS), and firewalls experience.

• Experience in Microsoft Azure cloud computing to design, manage, and maintain log analytics, configuration of networks, Hypervisors, load balancing, and automations.

• Knowledge of Installation, configuration, and functionality of Active Directory/server-based productivity application suites (Active Directory Services, LDAP, DNS and GPO)

• Knowledge of Cisco Umbrella, Cisco ThousandEyes and Solarwinds applications.

Physical Requirements

This position requires the physical ability to move and lift various devices and technologies, with responsibilities that may include transporting equipment between multiple locations, whether within a single site or across different agency sites. The role may involve lifting and placing items weighing up to 40 lbs. onto overhead storage shelves, as well as accessing and working in confined spaces, such as beneath desks. These tasks will be performed within a Minnesota Correctional facility, where strict adherence to safety protocols and an understanding of the facility’s unique environment are imperative. Moreover, candidates will be required to complete a Minnesota Department of Corrections Physical Demands and Environmental Conditions Worksheet, ensuring compliance with both Minnesota Department of Corrections and MNIT Services policies.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• DOC Background Check

• Driver's License Record Check

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States .

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.