Working Title: Senior Salesforce Developer

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

• Job ID : 84314

• Location : St. Paul

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 02/27/2025

• Closing Date : 03/12/2025

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Employment and Economic Development (DEED)

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually

• Job Class Option : Object Oriented

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Professional

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

Salesforce is a third-party application with capacity to be used as an application development platform. Complex configuration of native functionality, integrated add-ons, and related tools is considered declarative application development. The production of efficient, stable, maintainable, manageable, and secure declarative applications requires deep and thorough understanding not only of the techniques and processes related to the tool, but also of standard application development practices and Software Development Lifecycle (SDLC) principles and processes. The composite developer is responsible for developing applications that enable business to take advantage of advanced functionalities available in Salesforce. The developer is responsible for researching other 3rd party tools, evaluating suitability for integration with Salesforce, and implementing them to improve Salesforce native functionality.

In particular, a Salesforce software developer is responsible for understanding business problems, designing, developing, configuring, testing, and deploying software to provide the solution. Software developers write the code to produce applications that provide measurable business value. Developers most often use Agile techniques and are a part of a larger, cross-functional team. Software developers should have a passion for learning new languages/technologies and staying on top of the technology wave. The Salesforce software developer works closely with Architects, Salesforce Administrators, APEX Code Developers, Project Managers, Business Analysts, Subject Matter Experts and Key Stakeholders to deliver Salesforce applications that address documented business requirements that operate within design specifications. The Salesforce Administrator Senior builds applications in accordance with MNIT Software Development Life Cycle and follows standard application development best practices. The Salesforce software developer is considered to be an expert by maintaining and building competency by taking the sole role in identifying elements of highly complex and large-scale projects. Senior level participation and support of peer code reviews, technical walkthroughs, cross-training, mentorship and other knowledge transfer activities are expected.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of five (5) years of IT related experience in Salesforce application development.

Experience must include:

• Experience and the ability to manage extensive application development portfolios.

• Experience and extensive technical knowledge or Salesforce Automation, Apex development, Flows, and Omnistudio.

• Experience and the ability to mentor and lead junior technical developers to design, build, and implement technical solutions for various business needs.

• Experience using Salesforce to interacts with APIs.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Knowledge of business continuation and disaster recovery.

• Experience with Git and GitHub.

• Experience configuring Auth Providers using OAuth2 and Open ID Connect.

• Experience with Salesforce Omnichannel and Service Cloud Voice using AWS Connect.

• Experience with Salesforce Public Sector Solutions.

• Experience with Salesforce Shield.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.