Job Class: Office and Administrative Specialist, Intermediate

Agency: Commerce Department

• Job ID : 81556

• Location : St. Paul

• Telework Eligible : Yes (up to 2 days a week)

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/06/2024

• Closing Date : 11/19/2024

• Hiring Agency/Seniority Unit : Commerce Dept / Commerce-AFSCME

• Division/Unit : Insurance Workers Comp / Self-Insurance

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : (Required for AFSCME)

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Primary work location will be the Golden Rule Building in St. Paul

The purpose of this position is to act as administrative support to the Self-Insurance Unit. This individual will work as an administrator and coordinator directing the intake of filings from our regulated entities. The individual will answer or forward to the appropriate analyst incoming calls and e-mails regarding the licensing and monitoring of the Self-Insurance Unit's multiple products.

Responsibilities include:

• Answer questions from incoming phone calls, e-mails, letters, or electronic submissions regarding licensing or registering new or renewal customers for any of our products,

• Answer questions and follow ups from submissions. Working with the various analysts to research specific issues related to the submission they are working on.

• Track and check in security deposits for self-insured liabilities as they come in or change. Update security amounts in the Self-Insurance Access Database. Determine where individual securities will be stored and deliver securities to State Treasurer where appropriate.

• To process the Service of Process requests. This includes corresponding with the requester to clarify the information required if necessary.

• Preparing files or documents to go into Content Navigator (FileNet). Uploading files into Content Navigator(FileNet).

Minimum Qualifications

• Customer service skills sufficient to organize internal and external communications as needed, answer general inquiries, and manage all correspondence (including email communications).

• Word processing skills sufficient to develop internal and external communications, internal memos, and other documents.

• Data entry skills sufficient to compile data into existing Excel files and other similar formats.

• Database management skills sufficient to enter data and run existing reports

Preferred Qualifications

• Ability to manage and work on separate projects at the same time,

• Ability to read and comprehend department bulletins, manuals and rules

• Develop and maintain professional working relationships and work collaboratively

• Ability to represent the department and division in a professional manner.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Job offer is contingent upon passing reference checks to verify job-related credentials, a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.