Overview

This position is located at the UMMC West Bank and performs emergency clinical assessment, brief psychotherapy, provider consultation, and crisis support, and connects clients who are in need of care, and/or families, to additional behavioral services. This position works with a multidisciplinary team to provide consultation relating to the patient’s next level of care. Coordinates care with other medical and mental health professionals, peer support, and entities included in the care of clients.

Responsibilities Job Description

Job Expectations:

Clinical Services

· Provides coordinated care by initiating client centered consultation with internal and external providers involved in care or services. Responsible for obtaining the necessary releases.

· Provides crisis call support and determines an appropriate level of care, as needed, for clients.

· Completes a comprehensive behavioral assessment to identify risk, risk mitigation strategies, other patient needs and to recommend a level of care and disposition plan.

· Conducts diagnostic evaluation and documents assessment in medical record.

· Conducts diagnostic evaluation and confers diagnosis as appropriate.

· Develops an individualized treatment plan of care.

· Collaborates with patient, family, and other colleagues to develop a treatment plan of care.

· Develops an individualized plan based on age, social and cultural considerations, condition, and other relevant needs.

· Maintains required, appropriate, and timely communication and correspondence with treatment authorization and payer sources in a manner which promotes efficient and effective delivery of clinical services.

· Completes the DEC (Diagnostic Evaluation Center) assessment form for ED patients.

· Determines appropriate disposition, coordinates care, and provides discharge safety and aftercare plans for patients.

· Collaborates with the patient, interdisciplinary team, and family to create a treatment plan based on medical necessity and the patient’s preference for care.

· Provides primary communication to collaborating partners, e.g. hospital emergency departments, schools, primary care clinics, assisted living, group homes and other treatment providers.

· Adheres to all policies and procedures.

· Maintains knowledge of available community resources and procedures for hospitalizations and non-residential care.

Record Keeping

· Obtains all necessary documents, information, and signatures from patients in order to complete assessments and coordinate care.

· Documents risk assessments, de-escalation techniques/suicide prevention, and/or mental status evaluation.

· Promptly and accurately documents patient information, the major crisis or treatment issues and expected outcomes based on medical recordkeeping standards. Documents/charts according to department standards, policy and regulatory and accrediting bodies’ requirements.

Service to Internal and External Customers

· Responsible for responding to queries pertaining to services that can be provided to best meet the needs of the patient.

· Locates and schedules routine and crisis appointments for patients within the established timeframe.

· Establishes and maintains positive and professional working relationships with internal staff, external service providers and other state and county agencies.

· Engages in appropriate professional development through continuing education, membership in professional organization and licensure as eligible.

· As requested, participates in nonclinical activities such as committee work, quality improvement teams, performance improvement and grant initiatives.

Organization Expectations, as applicable:

· Completes System Credentialing for pro-fee billing

· Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

o Partners with patient care giver in care/decision making.

o Communicates in a respectful manner.

o Ensures a safe, secure environment.

o Individualizes plan of care to meet patient needs.

o Modifies clinical interventions based on population served.

o Provides patient education based on as assessment of learning needs of patient/care giver.

· Fulfills all organizational requirements

o Completes all required learning relevant to the role

o Complies with all relevant laws, regulation and policies

· Performs other duties as assigned.

Qualifications

Required

Education

· Master’s Degree, from an accredited school, in Social Work, Psychology, or closely related discipline.

Experience

· Two or more years’ experience in crisis counseling/therapy situations;

· Experience serving patients with Mental Health, Substance Use and Co-Occurring disorders

License/Certification/Registration

· One of the following licenses in good standing in the State of Minnesota:

o Licensed Psychologist (Doctoral or Master’s);

o Licensed Independent Clinical Social Worker;

o Licensed Marriage Family Therapist (Doctoral or Master’s); or

o Licensed Professional Clinical Counselor (Doctoral or Master’s)

BLS required prior to starting

Experience

· Three or more years’ experience in crisis counseling/therapy

· Two or more years of working within an Interdisciplinary team in mental health care

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status