Working Title: Financial & Administrative Services Administrative & Technical Support

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Safety Department

This vacancy was previously posted 10/11/2024 - 10/17/2024. If you already applied, you do not need to reapply.

• Job ID : 80578

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 01/22/2025

• Closing Date : 01/28/2025

• Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME

• Division/Unit : Fiscal and Adm. Srv. / FAS Administrative Services

• Work Shift/Work Hours : Day Shift / 7:30 am - 4:00 pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : 445 Minnesota Street, Saint Paul, MN

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The purpose of this position is to provide administrative office support to the FAS division. This includes providing division level technical support and coordinating and/or conducting one on one training for FAS employees; serving as project leader in the analysis, design, development, and implementation of applications in the Microsoft Office Suite, FAS web content, and provide basic frontline support of the office's computers, printers, and scanners. The position also assists with basic administration of the agency ID card system and the agency wide Gift Acceptance Program. This position is responsible for preparation of the detail for MNIT billings, and various accounts payable work as assigned. This position acts as the division's frontline technical liaison with the MNIT team for FAS technical problems, questions, or concerns and is also the primary back up to the DPS main receptionist as needed.

Minimum Qualifications

1. Write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction.

2. Present clear and concise explanations of governing rules and regulations in a manner that is understandable.

3. Interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application details, and payment methods.

4. Ability to answer questions politely via phone, email, and other written or electronic correspondence.

5. Standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.

6. Typing/Keyboarding, using Microsoft Word or equivalent software, sufficient to produce documents such as emails and other correspondence in an efficient and timely manner.

7. Respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence.

8. Respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes.

Preferred Qualifications

1. Experience working in the state's financial management system (SWIFT).

2. Experience working with MN.IT processes and procedures for submitting heat tickets.

3. Ability to answer or problem solve minor computer or MS Office application questions.

4. Experience and ability to determine technical equipment needs.

Physical Requirements

Very Light: Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1. Criminal History

2. Reference Check

3. Fingerprinting (MNJIS)

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.