Qualifications:

• Bachelor’s or equivalent level degree in Computer Science, Computer Engineering, Information Technology,or relevant experience

• Deep subject matter expertise within multiple technology domains (e.g., Observability, Data & Streaming Pipelines, Scripting/Coding, Networking, Systems Admin, Hybrid Cloud Management)

• 10+ years progressive experience as a Technical Consultant, Technical Specialist, System Engineer, Data Analyst, or comparable position performing the duties outlined above

• Passion for identifying and cultivating new business opportunities

• Exceptional communication skills (written, verbal, and presentation), especially in presenting to an executive audience

• Experience developing original content (PowerPoint and blog articles)

• Solid understanding of business processes related to data analytics, artificial intelligence, and how technology can enhance and improve those processes

• Ability to work independently and in a team environment to produce outstanding results

• Superior organizational, conflict resolution and time management skills

• Strong business and sales acumen

• Self-Motivated to maintain up-to-date knowledge of innovative technologies

   

Specific Technology Skills:

• In depth knowledge of modern observability platforms including, APM, Log Management, Infrastructure & Network, Digital Employee & Customer Experience, User Journeys, Service Mapping, Dashboarding, and open-source technologies like:

• OpenTelemetry (OTEL Collectors), Kafka, NiFi

• Practical experience with GenAI and Agentic AI, plus understanding use-cases

• Comprehensive understanding of Event Correlation Platforms, value, and use-cases

• Experience building Reference Architectures using tools such as LucidCharts

• Working knowledge of several leading industry observability solutions:

• Cisco - Splunk Observability Cloud, AppDynamics, ThousandEyes

• Dynatrace

• Datadog

• ServiceNow ITSM, CMBD, ITOM

• BigPanda

• ScienceLogic

• Riverbed

• Elastic Stack

• Cribl

• Grafana Labs

• LogicMonitor

• Selector.ai

• Chronosphere

• Sumo Logic

   

Working Conditions:

• Remote work with extended periods of video conferencing

• 10-20% travel during normal business times

• Technical hands on with lab building in the WWT Advanced Technology Center

• Superior organizational, time management, and negotiation skills

   

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC

Equal Opportunity Employer

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.