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Trauma Sales Regional Associate

Education and Special Training Required

Bachelor’s Degree in business or other relevant field of study preferred

Qualifications and Work Experience Required

• 1-2 years demonstrated success in sales or medical industry experience, Trauma/Ortho Sales environment preferred

• Applied knowledge of current office technologies (Microsoft Office Suite, databases, etc.)

• Excellent organizational skills

• Demonstrated ability in building and maintaining relationships; prefer experience developing relationships with surgeons & hospitals in respective areas

Job Summary

(1-2 sentences describing overall responsibilities)

• The Regional Sales Associate will be primarily responsible for providing support for territory leave of absence as directed by manager to include:

• Support and sustain coverage in territory

• Fostering & maintaining existing relationships with surgeons in territory

• Upholding team culture and building strong relationships with Sales Manager and teammates through daily communication and acting as a team player

• Represent Stryker as a leader in our industry and the marketplace by promoting our products to a sophisticated audience comprised of surgeons and healthcare professionals.

• Responsible for providing excellent customer service to territory customer accounts, providing information on proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs

• When not covering a LOA, Associate will be responsible for:

• Providing territory coverage for Level 1 conversions

• Supporting Teaching Institutions

• Overall territory support within region

• Supporting Trauma Sales Education initiatives

• On site support and training for Sales Enablement 201training

• Supporting Regional Events, to include but not limited to, sales associate training, assist field sales trainers, associate trainer

Essential Duties & Responsibilities

(detailed descriptions)

• Travel up to 80-90%

• Serves as the primary backup contact support for territory for Sales Representatives and Associates, as requested.

• Completes Sales Associate training program, consisting of Employee Orientation, Center Training, Product Knowledge and Field Territory Training.

• Attend surgeries in which Stryker Trauma products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.

• Work with sales teams to deliver excellent customer service and further develop and support the customer relationships

• Identify the needs of new prospects and, in conjunction with the Sales Representative, develop appropriate responses.

• Learn features and benefits of new products with ability to successfully use additional products as they become available.

• Implement sales plans and marketing strategies to competitively position the organization. Following extensive product training, must be able to tailor Stryker’s promotional message based upon knowledge of the customer, to advise on appropriate product selection, to answer customer questions about product functionality, and to distinguish Stryker products from those of Stryker’s competitors.

• Coordinates with manager and sales team to assist in participating with on-call case coverage needs.

• Acquire a basic understanding of the sales requirements, to include regulatory compliance issues.

• Consistently comply with business principles (including AdvaMed): maintain the privacy and confidentiality of information; protect the assets of the organization; act with ethics and integrity; report non-compliance; and adhere to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

• Assist in account problem resolution.

• Maintain training in sales skills and products.

• When necessary, not required, market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Recon products from those of its competitors.

• Maintain knowledge of the industry, customers, and competitive trends.

• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.