Are you a skilled leader passionate about enhancing customers experiences? We're looking for a Customer Service Supervisor to join our team and provide direction and leadership to our Technical Support team. In this role, you'll ensure customer satisfaction in a timely and cost-effective manner, helping us exceed our customer experience standards. If you're driven to lead a team, solve complex problems, and implement strategic initiatives, we encourage you to apply and make a significant impact within our company. As a Customer Service Supervisor you will work primarily office hours, Monday to Friday, with additional hours as needed to oversee your staff and meet customer needs. In addition, you will participate in the 24/7 Service Phone rotation as needed.