Job Information
Missouri State University Posting Details in Springfield, Missouri
Posting Details
Position Information
Position Title Coordinator, Student Care and Support
Work Location Springfield Campus
Department Dean of Students Office
HR Home Department 080110 DEAN OF STUDENTS OFFICE
Pay Grade 42
Proposed Salary $43,888 - $50,000
Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.
Appointment Type Full Time Regular
Exempt/Non-Exempt Exempt
General Function
The Student Care and Support Coordinator provides non-clinical case management services to students when barriers to success exist. The Student Care and Support Coordinator, under the Dean of Students Office, plays a vital role in supporting students who are referred to the Behavioral Intervention Team. The Student Care and Support Coordinator coordinates services and provides referrals to the appropriate resources on and off campus. The Student Care and Support Coordinator assists in educating the campus community on how to identify and promptly refer concerning behaviors to ensure all students are assisted with their educational goals safely and successfully.
Description of Primary Duties
Serves as a non-clinical case manager to students who are experiencing difficulty and/or barriers that may include, but are not limited to: academic performance, physical and/or psychological health/wellness, food/financial/housing insecurities, as well as interpersonal relationships by meeting with students to discuss presenting problems and referring them to supportive campus and community resources.
Serves as a member of the University’s Behavioral Intervention Team ( BIT ) and participates in the development and review of policies, procedures, goals and objectives.
Assists students as they navigate various campus partners, and off-campus providers, administering policies and procedures, and monitoring students for follow-up and interventions as necessary.
Advocates for students and their needs to campus stakeholders and properly documents all case interactions.
Consults with faculty, staff, and students who are concerned about a student member of the community.
Responds to student emergencies and provides crisis intervention and management as needed.
Assists the Assistant Vice President for Student Affairs and Dean of Students in providing an appropriate and coordinated response from the University to personal and campus emergencies (including an on-call rotation) involving students.
Develops and assists with presenting trainings, presentations and assessments that address contemporary concerns in a college population and other educational initiatives for faculty, staff, and students that raise awareness and fosters collaboration.
Assists in the development and implementation of data collection to promote further outreach, education, and campus well-being initiatives.
Prepares and maintains internal and external reports and documentation, including confidential student records (including but not limited to correspondence regarding the students, correspondence with the student, and meeting notes).
Maintains the confidentiality of all records in accordance with FERPA and institutional policy.
Ensures the University’s compliance with federal, state, and local regulations related to functional areas.
Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Assistant Vice President for Student Affairs and Dean of Students.
Contributes to the overall success of the Office of the Dean of Students by performing all other duties assigned by the Assistant Vice President for Student Affairs and Dean of Students.
#LI-CP1
Minimum Acceptable Qualifications
Education: A bachelor’s degree is required; a master’s degree in counseling, Social Work, College Student Personnel, or other related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational preferences.
Experience: At least one year of experience in case management, counseling, social work, advising, student services, or related field is required. Managing multiple tasks and effective engagement of multiple stakeholder groups is required.
Skills: Effective communication skills (both oral and written), excellent organizational skills, interpersonal skills, and computer literacy are required. Database experience is preferred. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Additional Qualifications
Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1296.htm
Open Date 05/01/2024
Close Date (If Close Date is blank then the posting is considered open until filled)
Special Instructions to Applicants
First date of consideration is 5/28/2024. Review of applications will continue until the position is filled. Official transcripts required at time of hire.
EO/AA and Diversity Statement
Non Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
Background Check Statement
Employment will require a criminal background check at University expense.
Posting Detail
Posting Number 20240096FTS
Quicklink for Posting https://jobs.missouristate.edu/postings/74798
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.
- Are you a current full-time regular Missouri State University employee?
Yes, I am a current full-time faculty/staff University employee.
No, I am not currently employed by the University.
No, I am a current per course faculty member.
No, I am a current part-time staff University employee.
No, I am a current University graduate assistant or teaching assistant.
No, I am a current student University employee.
- How did you hear about this vacancy?
Indeed
Linkedin
Missouri State University Website
Google
Employee Referral
HigherEdJobs.com
Personal Contacts / Networking
Print Publications
Diversity website posting
Job Board (CareerBuilder.com, Monster, etc.)
Other
Applicant Documents
Required Documents
Resume
Cover Letter
Unofficial Transcripts - 1
Optional Documents
Letter of Recommendation-1 (Non-confidential)
Letter of Recommendation-2 (Non-confidential)
Other Documents -1
Unofficial Transcripts -2
Unofficial Transcripts -3