Job Description:

Job Summary:

The Facilitator aids in organizing the day-to-day tasks of the Healthcare Homes program. This role tracks client activity submits reports to the Department of Mental Health and serves as a resource for the Healthcare Homes team and other clinical teams at the system. All staff are required to function in accordance with the system’s operational guidelines with a professional code of ethics and comply with HIPAA guidelines and regulations.

Essential Job Functions:

• Provides general clerical support to the HCH Director and Team as appropriate. Provides assistance in distributing and coordinating reports to HCH Team, client treatment team, and community providers when needed.

• May serve as a Cyber Access Practice Administrator responsible for maintaining user accounts and monitoring agency usage and prescriber reports.

• Provides technical assistance to HCH Team and client treatment team on use of Care Manager and Cyber Access.

• Assists with tracking that all required client screenings and reporting measures are complete and submitted as appropriate.

• Attends state required meetings and trainings.

• Maintains a monthly log of HCH activities and may complete the monthly HCH Team Log.

• Prepares reports to be submitted to HCH Director and Assistant Director before submitting to DMH every month.

• Is responsive to all Quality Assurance procedures of the system, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.

• Performs other special functions as may from time to time, be outlined and attached hereto.

Knowledge, Skills, and Abilities:

• Computer competency in Microsoft Office and Microsoft Access

• Good communication skills.

• Good organizational skills

• Ability to implement new innovative programs

Experience and Education Qualifications:

High school diploma or GED required.

Supervisory Requirements:

None.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · While performing the duties of this job, the associate is frequently required to sit and stand for extended periods (2-4 hours); walking may be required for short periods when conducting field-based activities. · They must frequently use hands and fingers to write, type, operate a mouse, file documents, and otherwise handle documents. · They must occasionally lift and/or move up to 50 pounds.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Supported Living and Employment Services is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees