Job Information
Cintas Fire Protctn Svc St Ls Customer Service in Springfield, Missouri
Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities.Responsibilities include answering customer calls and providing prompt issue resolution;data entry;assisting in account reconciliation;preparing reports and invoices;processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues;and occasional miscellaneous projects.
Required 1+ years'customer service experience. High School Diploma/GED; Bachelor's Degree preferred
Preferred Experience with heavy inbound andoutbound calls and transferring calls. 3+ years' business-to-business account support. Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet. Expert with proofreading and editing documents.