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Illinois Department of Innovation & Technology Public Key Infrastructure (PKI) Support Desk Specialist (ISA1, Opt. S) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12472674

This position serves as a PKI Support Desk Specialist performing complex technical and advisory functions relative to the PKI within the framework of established policies and procedures. In this role, you will be a key team member responsible for assisting DoIT customers with acquiring and using Digital IDs, digitally signing documents, digital file encryption, and using digital encryption in secure communications with other users of State of Illinois IT resources. In addition, you will assist with installing the PKI applications necessary to operate within the State of Illinois PKI infrastructure.

Essential Functions
  • Under general direction, serves as a Public Key Infrastructure (PKI) Support Desk Specialist for the Department of Innovation & Technology (DoIT), performing complex technical and advisory functions relative to the Public Key Infrastructure (PKI) within the framework of established policies and procedures for DoIT.
  • Performs administration setup, configuration, and deployment of agency accounts including but not limited to Web3270, LDAP, and Security Management Administration applications.
  • Performs complex integration of digital certificate technology with electronic forms by providing digital signatures and encryption capabilities, including but not limited to assisting customers with specific PKI problems, generating digital certificates for in state and out-of state clients, and generating SSL certificates.
  • Keeps abreast of new developments in the Information Technology (IT) field by continuing education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and maintain current on IT products, vendors, techniques, and procedures.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
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