Corporate Quality and Performance Manager Job Category: Professional Requisition Number: CORPO005741 Full-Time On-site Corporate Office Springfield, MA 011071104, USA Job Details Description The Center for Human Development, (CHD) is seeking a Corporate Quality and Performance Manager to join our dynamic Organizational Excellence team. This is a full time, on-site position, located at our corporate office in Springfield, MA. Your role as a Corporate Quality and Performance Manager: The Manager of Quality and Performance is a senior member of CHD\'s Organizational Excellence team. They play a pivotal role in overseeing and advancing quality improvement initiatives across the organization. The Manager creates a culture of continuous quality improvement, innovation, and organizational practice transformation that enhances outcomes and improves the quality of care to those we serve. They collaborate with the Vice President, division and program leadership in the application of accreditation standards, collection and use of valid and reliable data and use of standard performance improvement methods to measure and improve program performance and the quality of client services and safety across the organization. REQUIRMENTS: Required: Bachelor\'s degree in Health Science, Data Science, Public Health/Policy, Business, or related field from four-year College or university plus five years of experience in quality and compliance. Preferred: Master\'s degree in Health Science, Data Science, Public Health/Policy, Business, or related field plus three years of experience in quality and compliance. SUCCESS FACTORS: Key elements to the success of this position include: Experience in project management Excellent oral and written communication skills (in English) Ability to apply analytical skills and ability to employ statistical concepts Proficiency in PowerBI preferred Proficiency in Office 365 application suite including Excel, Word, PowerPoint, and Outlook Experience with MS Project Outstanding skills in data collection, analysis, interpretation and presentation Must be highly detailed oriented with exceptional follow-up and organizational skills. Highly effective at independent problem-solving Demonstrates good judgment in decision-making Resolves issues independently and but seeks assistance and support as needed Must be able to manage multiple competing demands and priorities, work both independently and in teams. Completes assigned duties and responsibilities in an accurate, timely and efficient manner Sound understanding of performance improvement concepts, models and implementation in the healthcare setting Strong interpersonal skills. Ability to work collaboratively with staff at all levels and across all departments and programs Ability to conceptualize, plan, coordinate, facilitate, successfully execute, and complete projects in a timely and efficient manner. Must be a consummate team participant. Take advantage of a competitive compensation of \$70,000-\$80,000, complimented with a phenomenal benefits that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few. AT Center for Human Development (CHD) Care Finds a way: The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. CONNECT WITH OUR TEAM TODAY! If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities