This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2273553

Closes: 11/3/24

Employment Benefits:https://discovergoodwill.org/benefits/

NOTE:Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.**

*Summary:\ *Plan, direct, or coordinate the operations of Workforce & Family Services (WFS) personnel engaged in providing support & leadership to Goodwill\'s Community Support programs. Qualified applicants will need to be well-versed in dynamic leadership approaches, grant & contract management, public administration, community collaboration, & policy & process improvements. Manage & provide supervision for assigned staff to accomplish program goals, objectives, compliance, & outcomes. Must pass driver record, background, & fingerprint check.

Education &/or Experience:\ Bachelor\'s degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience.

Essential Duties & Responsibilities include the following:

• Provide input to Director on preparing an annual budget for the delivery of services provided.
• Seek new sources of revenue that fulfill Goodwill\'s mission & align with strategic plan.
• Ensure all data is submitted accurately & timely as required in the Continuous Quality Improvement Outcome Management System (CQI-OMS).
• Participate in data analysis of CQI-OMS to recommend & implement positive program changes & improvements.
• Facilitate & participate in WFS department meetings.
• Provide consultation, leadership, & oversight to assigned Division to meet program compliance, goals, & objectives.
• Facilitate a person centered planning approach, which encourages independence & participant voice.
• Keep Director advised at all times regarding WFS division activities in which Goodwill is involved.
• Understand & enforce personnel policies & procedures, to include workplace rules & discipline as they apply to assigned employees & program participants.
• Consult with Human Resources to implement Employee Assistance activities focused on helping employees resolve problems that interfere with their work & home life.
• Coordinate & complete personnel functions according to company policies & procedures to include training, performance evaluations, disciplinary actions, & record keeping.
• Conduct a Program Quality Review annually for all programs assigned. Coordinate with WFS Director & administration.
• Thoroughly review, understand, implement, & monitor contracts &/or service guidelines for all assigned programs to meet expectations & requirements.
• Provider oversight & leadership to ensure all documentation & related activities are current, accurate, & in compliance for all assigned programs & services. Includes case notes, reports, & documents required for billing.
• Provide leadership, guidance, & oversight to ensure all electronic records are complete & accurate, such as the case management database.
• Meet or exceed budgeted net margin for all assigned areas.
• Provide & oversee services in accordance with Goodwill policies, CARF standards, & principles of safety.
• Meet or exceed budgeted net margin for all assigned areas.
• Recommend expense/staffing additions or reductions based on billable revenue projections achieved.
• Be proficient in performing & overseeing essential functions for all program staff assigned.
• Lead assigned area to work collaboratively with all WFS & all Goodwill departments.
• Recommend WFS staffing requirements, interview, hire, & train new employees.
• R eview internal records & provide counseling, recognize staff accomplishments & suggest changes to procedures/policies to Director.
• Ensure staff meets mandatory training requirements within timeframes required.
• Conduct marketing & effective communications as a liaison & advocate with referral agencies, community leaders, government agencies, employers & the community.
• Other duties as assigned.

\ \ For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.\ \ <https://discovergoodwill.applicantpro.com/jobs/3512763-31144.html>