**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO. Child Care Assistance Program for eligible dependent(s). We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY This team delivers Treasury support for First Interstate Bank's customers and branch network. The members of this team provide technical and operational support, account set-up, on-going maintenance, customer consultation, and customer training. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Provide in-depth technical and operational support for customers and branch personnel of the Bank's Treasury. Follow through in all aspects of the customer relationship from set-up to completion, maintenance, and ongoing customer support. Daily processing and on-boarding of incoming customer agreements, applications, maintenance forms, etc. Ability to assess customer needs and provide solutions to meet those needs. Must work closely and cooperatively with branch personnel and business banking officers regarding questions related to Treasury products. Assist business clients in managing their existing Treasury relationship. Respond timely to calls and correspondence from clients regarding Treasury products. Handle internal and external customer service calls and messages received through various channels. Cooperate with, participate in, and support the adherence to all internal policies, procedures, training, and practices in support of the Bank's compliance with all regulatory requirements, particularly those related to job-specific duties. Must have proven team-oriented skills that demonstrate a commitment to the success of the First Interstate Bank strategic initiatives. Research non-routine/complex system or customer problems and communicate findings/resolutions to customers and/or Treasury Solutions Business Manager. Support the development and implementation of new products, processes and procedures. Serve as subject matter expert (SME) with special projects, upgrades, and conversions. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION &/or EXPERIENCE High School diploma or general education degree (GED) and two (2) or more years' experience and/or training required; or equivalent combination of education and related experience. Sales and business development experience and knowledge of First Interstate Bank's network and delivery systems desired. OTHER SKILLS & ABILITIES Proven experience delivering exemplary level of custo