Description

Closes: December 12, 2024Starting Range: $71,741 per year to $92,905 per yearFull Range: $71,741 per year to $103,486 per year

Job DescriptionAs a member of the Customer Project Coordinator Family, your role is to fill in temporary vacant spots companywide for a CPC on leave or to provide additional CPC support to accommodate the office workload. As with all other CPCs, this role promptly responds to customer inquiries, feedback, and resolves customer issues with the goal of satisfying the customer and enhancing the opinion of the company, while still maintaining the company’s interest. This role provides assistance in promoting the safe and reliable use of energy, through planning and installation of either natural gas or electric service. This is completed through the complex electrical design and coordination of line and main extensions or rebuild of existing facilities to meet or exceed our customer’s expectations.

RequirementsParticipation in OPEN Training is required. Emphasis will be given to OPEN Learner participants.

• High School diploma, GED, or Journeyman card

• Requires valid driver's license and must be able to travel to job sites throughout Avista service territory.

• 6+ months of work experience directly related to GIS, planning, and/or designing construction of electric or natural gas facilities with an emphasis in customer service.

• Must have strong customer service skills.

• Demonstrated skills in cooperating in a team environment, negotiation, problem solving, construction management, and excellent communication skills is a must.

• Qualified applicants will have basic computer skills and ability to learn computer application for construction design.

• Strong working knowledge of key operation, business process, and core applications.

• Ability to interpret and explain complex business processes and concepts.

Other combinations of education/experience may be considered.

This role reports to Avista Corporate Headquarters in Spokane, WA 5 days per week.

To Apply We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

BenefitsAt Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.

Pre-employment screening requirementsEmployment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.

Avista’s Commitment to Equal Opportunity and Affirmative Action Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)