POSITION OVERVIEW: Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures ESSENTIAL FUNCTIONS: Lead, educate and develop company employees Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight Monitor dock to ensure proper loading techniques Evaluate and reconfigure route structures and bids based on local tendencies and characteristics Conduct safety meetings and facilitate quality groups Monitor and analyze all opportunities to cut costs and improve efficiencies Assist customers with rate quotes, claim information and setting appointments Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc. Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure Communicate with Account Manager(s) to ensure customers' and company's needs are met Identify freight moving at incorrect weight and classification Ensure all OS&D is identified and processed properly Monitor actual performance data and gather information for reporting Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS * Must possess high school diploma or equivalent * Prior management experience preferred * Strong communication skills (written and verbal) * Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred * Able to work in a remote location, taking self-initiative without requiring immediate local supervision * Multi-tasked oriented and possess good organizational skills * Knowledge of Microsoft Office Suite and Internet WORKING CONDITIONS: * Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise * Hours may vary due to operational need * Frequent contact with service center personnel; fast-paced, deadline oriented * Must be able to travel as needed Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. Employee Benefits: Medical, Dental & Vision Plans, Employee Assistance Program, Personal/Sick Paid time, Educational Assistance Program, 401(k) Retirement Savings Plan , FedEx Shipping Discount, Vacation (Full Time, Non-Temporary Only), Adoption Assistance Benefit, Lifecare & Lifemart Discount Center. Vacation (6.67 -- 13.34 hours per month based on time in position & Paid Holidays (8 per year) Pay: Pay Range: $67,434.00 - $106,546.00 per year Additional Details: Starting Rate of Pay: $ 67,434.00/ year FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail