The City of Spokane is recruiting for the position of IT Infrastructure Manager who will oversee complex technology projects, manage budgets, and develop strategic plans to support our city's IT objectives.

MINIMUM QUALIFICATIONS

• Education: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field.
• Experience: Five years of technology infrastructure experience that emphasized the development, enhancement, maintenance and administration of centralized computer network/server systems, including three years of managerial experience managing complex projects and infrastructure teams.

• Substitution: An equivalent combination of education, experience and systems-specific technical certifications (e.g. CCNP, CCIE, CCDE, MCSE) relating to job duties may also be qualifying.

   

EXAMPLES OF JOB FUNCTIONS

This list is ILLUSTRATIVE only and is not a comprehensive listing of all functions and duties performed by the incumbent of this class. Duties may include, but are not limited to the following:

Manages and supervises work groups responsible for enterprise systems or SCADA system administration, related network infrastructure, on- and off-site data centers, desktop support, help desk, product deployment and quality assurance, including off-hours customer service support.

In Public Works - oversees applications, interfaces, and services related to technology services both internal and external in conjunction with ITSD.

Manages annual budget for the functional area; has delegated authority to exercise discretion in allocating financial resources, including budget adjustments; fiscal management responsibilities include contract management, dealing with multiple funding sources and complying with numerous specialized funding source requirements.

Manages and ensures effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software; manages and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, etc.

Oversees related network/server performance testing and provides related performance statistics and reports; develops strategies for maintaining network/server infrastructure.

Designs and implements short- and long-term strategic plans to make certain network capacity will meet existing and future requirements; defines performance measurements and is accountable for accomplishments.

Develops and implements fiscal management strategies to maximize resource utilization and achieve efficiencies;

Develops, implements, and maintains policies, procedures, and associated training plans to achieve broad objectives for network resource administration and appropriate use.

Prepares RFPs, bid proposals, scope of work reports, and other documentation for IT projects and associated efforts; negotiates with vendors, outsourcers, and contractors to secure products and services.

Serves as a technical expert or key contributor on large, complex projects; collaborates with project managers to determine timelines and project tasks; provides direction on the integration of technology infrastructure, hardware, software and security to support existing and new digital product development.

Provides leadership for project teams and other organized work groups across functional, departmental and/or jurisdictional lines to achieve important outcomes requiring coordination and integration of diverse perspectives, skill sets, competencies and resources.

Makes independent decisions requiring advanced technical competencies in order to effectively manage and integrate services; provides authoritative advice to technically-orien