Access Coordinator Community Colleges of Spokane Location: Spokane Falls Main Campus Spokane Department: SFCC Disability Access Services Cyclic position, 10 months Salary Range: $3,477 - $4,632 Starting salary for this position is: $3,477 (Monthly) Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase. About Us We are a community college district comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC). In addition to serving a large urban and suburban population in greater Spokane, the district provides educational services to rural communities throughout a 12,302 square-mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County. Both colleges of CCS are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges. Applications will be accepted until 4:00 p.m. PST on 01/11/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date. About the Access Coordinator JOB SUMMARY Under general direction of the Disability Access Services (DAS) Director, the DAS Coordinator helps current and potential students at the front desk of the DAS office. This position coordinates approved accommodations throughout the student life cycle. The work assigned may include helping students start their application, responding to inquiries about services from potential students, providing accommodation services, and ensuring SFCC is aligned and compliant with the Americans with Disabilities Act (ADA) and Sections 504 and 508 of the Reauthorized Rehabilitation Act. This is an onsite position based out of Spokane, WA on the SFCC campus. CHARACTERISTIC DUTIES AND RESPONSIBILITIES • Provide front office coverage and assist with general office operations. Greet visitors and answer questions in person, by email, phone, and video. Schedule students for testing or appointments with staff, problem solve, assist with record keeping, and communicate with other departments as needed. * • Coordinate requests for ergonomic furniture and equipment including placement, maintenance, and cleaning. Maintain documents related to inventory management. * • Assist with the application and onboarding processes for students requesting DAS services. Participate in program orientations, outreach, and onboarding activities to support students with disabilities and promote inclusion on campus. * • Coordinate the annual communication plan and other messages for students using a variety of tools, including specialized databases and customer relationship management software. * • Maintain records and files including departmental statistics and student files. Maintain confidential and appropriate records by documenting communication with and regarding students. * • Help maintain disability awareness information and resources on the website for faculty and staff. These resources are meant to promote enhanced disability inclusion, community awareness, and retention for students with disabilities. Check the accessibility of documents posted to the site and submit tickets to IT as needed. Answer chatbot questions as assigned. * • Support DAS staff members and students to implement accommodations as assign