Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This position follows a hybrid working schedule of three days onsite per week in Southfield, MI

The Sr. Compliance Manager is an experienced/career level compliance position that applies compliance, regulatory, business, analytical and communication skills to support, manage and develop Medicare and Medicaid compliance programs and processes that promote compliant and ethical behavior, meet regulatory obligations, and prevent, detect and mitigate compliance risks.

The individual will work independently, as well as collaboratively, with internal senior level Medicare compliance and business teams that operate MMP and DSNP products in a highly matrixed environment. The Sr. Manager Compliance maintains productive relationships and open lines of communication with internal and key external stakeholders to effectively communicate and influence compliant outcomes and ensure that processes are enhanced or implemented to effectively address compliance requirements.

Responsibilities include, but are not limited to:

• Lead and implement an effective Compliance Program as described in CMS Medicare Managed Care Manuals and applicable Medicaid rules including risk assessment, auditing and monitoring and lead and support broader compliance initiatives and needs as assigned to ensure that an effective compliance program for MMP and Special Needs Plans is achieved and maintained.

• Develops and manages compliance strategies, programs, and processes that promote compliant and ethical behavior, meet regulatory obligations, and prevent, detect, and mitigate compliance risks.

• Track, analyze, research, interpret and monitor applicable CMS and state regulations and government contract requirements to develop recommendations, direction, and escalation to ensure Aetna’s implementation of program requirements complies with federal and state specific program requirements and the CVS Code of Conduct

• Maintains current working knowledge and expertise in Medicare Compliance, Medicaid Compliance and State regulations in support of MMP and SNP plans

• Builds and maintains positive relationships with internal and external constituents at senior levels to drive decision-making and influence ethical and compliant outcomes.

• Monitor and audit as outlined in Medicare Compliance Work Plan and direct other projects as assigned to evaluate compliance, propose remediation where necessary and monitor implementation of corrective actions to mitigate organizational risk

• Serve as plan compliance officer and act as the primary liaison to the state Medicaid agency and Contract Management Team (CMT) facilitating compliance and contract related communications and activities.

• Manage and ensure timely and accurate responses and tracking of multiple complex regulatory interactions, including frequent meeting with regulators on compliance with laws and regulations, preparing appropriate and strategic written responses to compliance-related regulatory inquiries requiring an understanding of business processes and regulatory requirements and positive relationships with regulators, and report submissions.

• Prepares reports, filings, and follow-ups, and leads and/or supports external regulatory review and audit activities.

• Utilize and maintain current information in systems unique to job functions, such as Microsoft products and compliance specific tools such as Archer

• Other duties as assigned

In order to be successful in this role you must exhibit the following:

-Extensive knowledge of Medicare and Medicaid compliance programs and rules, including rules applying to integrated duals plans

-Experience in validation, auditing and monitoring

-Outstanding time management and project management

-Proficient in utilization of information systems

-Mastery of problem solving and decision making skills

-Adept at execution and delivery (planning, delivering, and supporting) skills

-Adept at collaboration and teamwork

Required Qualifications

7+ years experience in government healthcare program compliance or regulatory work

Ability to travel up to 10%

Preferred Qualifications

-Extensive knowledge of Medicare and Medicaid compliance programs and rules, including rules applying to integrated duals plans

Education

Bachelor's Degree

Pay Range

The typical pay range for this role is:

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 12/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.