Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Are you looking for a fantastic career at Aqua Water? We have an exciting opportunity for an Operations Team Lead based in South Point, OH! This person will be expected to act as a technical expert in the operation, maintenance, repair and construction for wastewater facilities; this includes (but is not limited to) wastewater treatment plants, pump stations and collection systems. This person will ensure that all operations are in accordance with all applicable company & regulatory rules / requirements. ESSENTIAL DUTIES: Supervise a team of Utility Workers that is responsible for the distribution and collection system for both a water and wastewater system. Maintains records of operations, completes and submits routine and special reports as assigned. Including information for the Ohio EPA water distribution and wastewater collection monthly operating reports. Collect routine and special purpose water distribution system samples per Ohio EPA compliance, and ship samples to the appropriate lab for analysis. Operates and assists in repairs to water / wastewater systems and plants; responds to customer service calls. Conduct regular inspections and audits to identify and address any non-compliance issues. Ensure compliance with regulatory authorities and ensure timely reporting of environmental data and incidents. Serve as the water distribution system and wastewater collection system ORC (operator of responsible control) Assign and oversee the daily tasks and responsibilities of a team of utility workers. Provide clear instructions, guidance, and support to ensure efficient and effective task completion. Monitor employee performance and provide feedback to improve productivity and quality of work. Implement and enforce safety protocols and procedures to protect the well-being of the team Will ensure subordinate staff are correctly using business software; this includes (but is not limited to) Service Link, SAP, and Timetrack. Serve in an On-Call rotation with availability 24-hours/day as well as on weekends (in conjunction with other department personnel). Lead and/or assist with other tasks or projects, as assigned. QUALIFICATIONS: High School Diploma (or equivalent degree) is required at a minimum. 3 years of professional experience working in wastewater and/or water treatment system operations (and/or capital improvement projects). Proven project management experience, especially with multiple projects simultaneously, is preferred. Supervisory and/or leaders